Personal Banker

Join PNC as a Full Time Personal Banker in Highland Heights, Campbell County, and make a direct impact on customer financial well-being. In this role, you'll build lasting relationships with clients, understand their financial objectives, and guide them toward banking solutions that support their goals.

About the Role

As a Personal Banker at PNC, you're the frontline advocate for our customers' financial success. You'll work in a dynamic branch environment where relationship-building and problem-solving drive every interaction. This full-time position in Highland Heights, Campbell County, is ideal for someone who genuinely enjoys helping others achieve their financial ambitions and takes pride in delivering exceptional service every day.

What You'll Do

• Open new accounts, manage existing relationships, and maintain accurate customer records
• Assess customer financial needs and recommend appropriate banking products and services
• Process deposits, withdrawals, and other routine transactions with accuracy and attention to detail
• Identify cross-sell opportunities and work toward team sales objectives
• Respond to customer inquiries, resolve concerns, and escalate complex issues appropriately
• Ensure compliance with banking regulations, policies, and security procedures
• Handle cash and verify amounts with precision
• Maintain a professional, welcoming demeanor that reflects PNC's commitment to service excellence

What We're Looking For

• High school diploma or equivalent
• Proven customer service or sales experience
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and commitment to accuracy
• Willingness to learn about financial products and banking operations
• Ability to pass a background check
• Professional appearance and reliable attendance

About PNC

PNC is a leading financial institution dedicated to serving communities with innovative banking solutions and customer-focused service. We build a workplace where every team member—including our Personal Bankers—contributes meaningfully to our mission of helping customers achieve financial well-being.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.