Utilities Transmission & Distribution Field Service Consultant or Manager

Join Accenture as a Utilities Transmission & Distribution Field Service Consultant or Manager in Des Moines, Polk County, where you'll drive operational excellence and customer value for North America's energy providers.

About the Role

Accenture's Utilities Practice partners with retail energy and transmission & distribution (T&D) providers to modernize operations, strengthen customer relationships, and build competitive advantage. In this full-time position, you'll bridge field operations and strategic initiatives, applying deep industry expertise to solve complex challenges in energy service delivery, digital customer engagement, and connected energy platforms. You'll work directly with utility clients to implement solutions that enhance cost efficiency, protect revenue streams, and drive measurable customer loyalty.

What You'll Do

• Lead field service initiatives and operational improvements for transmission and distribution clients, ensuring alignment with broader digital transformation strategies
• Consult with utility stakeholders on modernization priorities, including connected energy services, digital platforms, and customer engagement optimization
• Identify and execute opportunities to reduce costs, improve service reliability, and strengthen customer retention across T&D networks
• Partner with cross-functional teams to design and deliver solutions tailored to retail energy provider needs
• Manage stakeholder relationships and ensure successful adoption of new processes and technologies in field operations

What We're Looking For

• Demonstrated experience in utilities, energy services, or transmission and distribution field operations
• Strong background in operational consulting, service delivery management, or field service leadership
• Deep understanding of T&D business challenges, regulatory environments, and customer engagement dynamics
• Proven ability to lead cross-functional teams and drive measurable results in complex environments
• Excellent communication and stakeholder management skills
• Strategic mindset combined with hands-on execution capability

About Accenture

Accenture is a global professional services company that combines unmatched experience and specialized skills across more than 120 countries. Our Utilities Practice leverages industry expertise in operations, digital innovation, and customer platforms to help energy providers thrive in an evolving market.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.