Auto Care Center Service Writer

Walmart is hiring a full-time Auto Care Center Service Writer in Tourison, Fayette County — a customer-facing role where you connect drivers with the automotive services that keep their vehicles road-ready.

About the Role

As an Auto Care Center Service Writer at Walmart in Tourison, Fayette County, you are the first point of contact for every customer who pulls into the bay. You translate vehicle concerns into clear service orders, set accurate expectations, and make sure each visit runs smoothly from check-in to pickup. This position pays an hourly wage of $14–$27, with the actual rate meeting or exceeding the minimum wage required for the job location, plus annual or quarterly performance incentives. Additional shift-related premiums ranging from $0.35 to $3.00 per hour may apply in specific circumstances based on factors such as schedule and facility.

Key Responsibilities

• Greet customers, listen to their automotive needs, and write up accurate, detailed service orders.
• Recommend appropriate Auto Care Center services and clearly explain pricing and timing.
• Coordinate the flow of work between customers and the technician team to keep appointments on track.
• Process transactions, handle paperwork, and maintain organized service records.
• Deliver friendly, dependable service that earns repeat visits and builds customer trust.

Qualifications

• Strong communication and customer service skills, with a welcoming, problem-solving attitude.
• Comfort working in a fast-paced retail and automotive service environment.
• Attention to detail when documenting vehicle concerns and completing service orders.
• Reliable, team-oriented work ethic and willingness to work scheduled shifts on-site in Tourison, Fayette County.
• Basic familiarity with automotive services is a plus.

About Walmart

Walmart serves millions of customers every week and is committed to helping people save money and live better. The Auto Care Center team plays a key part in that mission by keeping customers safely on the road with trusted, affordable vehicle care delivered by friendly, knowledgeable associates.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.