Xfinity Retail Sales Consultant

Join Comcast as an Xfinity Retail Sales Consultant in Jacksonville, where you'll connect customers with the internet, TV, and mobile services they need to stay connected and entertained.

About the Role

As an Xfinity Retail Sales Consultant, you'll be the face of Comcast's consumer brand in a dynamic retail setting. This full-time position puts you at the center of customer interactions, where your product knowledge and interpersonal skills drive both sales and lasting customer satisfaction. You'll work directly with Jacksonville-area customers to identify solutions that fit their homes and lifestyles.

What You'll Do

• Greet customers and assess their connectivity, entertainment, and home service needs
• Present Xfinity internet, TV, mobile, and home security solutions with clarity and confidence
• Complete point-of-sale transactions and explain service terms and pricing
• Process applications and guide customers through account setup
• Build customer relationships and respond to service inquiries with professionalism
• Achieve individual and team sales goals consistently
• Maintain current knowledge of Xfinity product features, promotions, and competitive offerings

What We're Looking For

• Strong communication and interpersonal skills with genuine customer focus
• Sales experience or proven track record in customer-facing roles
• Ability to explain technical concepts in accessible, simple terms
• Organizational skills and attention to accuracy in transactions
• Team-oriented mindset and reliability in a retail environment
• Adaptability and enthusiasm for learning company systems and processes

About Comcast

Comcast is a Fortune 50 media and technology company that connects millions of customers to entertainment, information, and online experiences. Through Xfinity, we deliver broadband, video, and voice services to consumers and businesses across North America, driving innovation in how people live and work.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.