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Xfinity Retail Sales Consultant

Comcast · Jacksonville, Duval County

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Best fit if you enjoy face-to-face selling, learning telecom products quickly, and working store shifts in Jacksonville. Less ideal if you need remote work (this listing is not remote) or want a purely technical non-sales role.

Day in the role

As an Xfinity Retail Sales Consultant at a Comcast retail location in Jacksonville, you greet walk-ins, diagnose home internet/TV/mobile needs, demo Xfinity offers, complete sales and account setup, process payments and returns, and hit store sales goals while keeping the floor organized and brand-standard.

Skills to emphasize

FAQ from this listing

Is this job remote?

No. The listing is for Jacksonville, Duval County, with remote set to off—expect on-site retail work.

What does Comcast’s Xfinity brand sell in store?

Consumer connectivity and entertainment offers under Xfinity (internet, TV, related services), sold and supported through retail consultants.

Are paid certifications required?

DATA only lists free options for Retail Sales Workers: HubSpot Academy sales certifications (free) and Saylor business courses (free).

Company facts (cached)

Website: corporate.comcast.com

Comcast Corporation, formerly known as Comcast Holdings, is an American multinational mass media, telecommunications, and entertainment conglomerate. Comcast's corporate headquarters is at the Comcast Center in Philadelphia, while NBCUniversal, Comcast's New York operations and other major Comcast assets are headquartered at 30 Rockefeller Plaza in Midtown Manhattan in New York City. The company was ranked 51st in the Forbes Global 2000 in 2023. It is the fourth-largest telecommunications company by worldwide revenue, after AT&T, Verizon, and China Mobile. Comcast is the th…

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Comcast as an Xfinity Retail Sales Consultant in Jacksonville, Duval County, where you'll connect customers with the internet, TV, and mobile services they need to stay connected and entertained. About the Role As an Xfinity Retail Sales Consultant, you'll be the face of Comcast's consumer brand in a dynamic retail setting. This full-time position puts you at the center of customer interactions, where your product knowledge and interpersonal skills drive both sales and lasting customer satisfaction. You'll work directly with Jacksonville-area customers to identify solutions that fit their homes and lifestyles. What You'll Do Greet customers and assess their connectivity, entertainment, and home service needs Present Xfinity internet, TV, mobile, and home security solutions with clarity and confidence Complete point-of-sale transactions and explain service terms and pricing Process applications and guide customers through account setup Build customer relationships and respond to service inquiries with professionalism Achieve individual and team sales goals consistently Maintain current knowledge of Xfinity product features, promotions, and competitive offerings What We're Looking For Strong communication and interpersonal skills with genuine customer focus Sales experience or proven track record in customer-facing roles Ability to explain technical concepts in accessible, simple terms Organizational skills and attention to accuracy in transactions Team-oriented mindset and reliability in a retail environment Adaptability and enthusiasm for learning company systems and processes About Comcast Comcast is a Fortune 50 media and technology company that connects millions of customers to entertainment, information, and online experiences. Through Xfinity, we deliver broadband, video, and voice services to consumers and businesses across North America, driving innovation in how people live and work. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-07-16 UTC · getajob.ai