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Patient Service Coordinator – UC South – PRN

  • Full Time
  • US
  • Apply on company site
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Mercy Cedar Rapids at a glance

mercycedarrapids.com

Mercy Cedar Rapids is hiring a PRN Patient Service Coordinator to join the UC South team in the United States, delivering warm, patient-first service while keeping front-office operations running smoothly.

About the Role

This PRN (as-needed) Patient Service Coordinator position supports Mercy Cedar Rapids' commitment to patient-centered care. You will be the welcoming first point of contact for patients while providing dependable clerical support to a MercyCare provider. The schedule covers every third weekend, with availability for 1:30–8:00 pm shifts Monday through Friday; hours are variable and assigned on a weekly, rotating basis.

Key Responsibilities

  • Greet patients and represent Mercy Cedar Rapids with consistently excellent customer service.
  • Answer incoming telephone calls and route them promptly to the appropriate team member or department.
  • Provide clerical and administrative support that helps a MercyCare provider deliver smooth, timely care.
  • Uphold Mercy's philosophy of patient-centered care in every interaction.
  • Maintain accurate front-office records and support day-to-day coordination of the UC South location.

Qualifications

  • A genuine commitment to friendly, compassionate, patient-focused service.
  • Strong communication and telephone etiquette skills.
  • Comfort with clerical and administrative tasks in a busy healthcare setting.
  • Flexibility to work variable, rotating shifts, including every third weekend and weekday 1:30–8:00 pm coverage.
  • Ability to stay organized and dependable while supporting providers and patients alike.

About Mercy Cedar Rapids

Mercy Cedar Rapids is a trusted healthcare organization grounded in a philosophy of patient-centered care. Through its MercyCare network, including the UC South location, the organization is dedicated to treating every patient with dignity, attentiveness, and respect.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in US

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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