Patient Coordinator

Patient Coordinator at Eye Care Partners in New Zealand (nationwide) (nationwide)

What This Role Involves

The Patient Coordinator role at Eye Care Partners is a full-time position based in New Zealand (nationwide) (nationwide). The Patient Coordinator will be responsible for managing patient records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. Key responsibilities include:

• Coordinating patient schedules with ophthalmologists and optometrists
• Maintaining accurate patient records and medical histories
• Handling insurance claims and billing processes
• Providing excellent customer service to ensure a positive patient experience

What You'll Do

In this role, you will be the primary point of contact for patients, assisting them with scheduling appointments, answering questions about services and procedures, and ensuring all necessary documentation is complete. Your duties will also include:

• Communicating effectively with both internal staff and external stakeholders
• Assisting in the coordination of patient care plans and follow-up appointments
• Maintaining a high level of confidentiality and privacy when handling sensitive information
• Participating in ongoing training to stay updated on industry best practices and new technologies

Requirements

To be successful as a Patient Coordinator, you should have excellent organizational skills, strong communication abilities, and the ability to work well under pressure. Key requirements include:

• A minimum of 1-2 years of experience in healthcare or customer service roles
• Proficiency in Microsoft Office Suite (Word, Excel)
• Knowledge of medical terminology and insurance claim processes
• Excellent verbal and written communication skills
• Prioritization and time management skills to handle multiple tasks efficiently

Why Join Eye Care Partners

Joining Eye Care Partners means becoming part of a leading provider of clinically integrated eye care. With over 300 ophthalmologists and 700 optometrists, our national network offers a lifetime of care to patients across New Zealand (nationwide) (nationwide). Our mission is to enhance vision, advance eye care, and improve lives.

As an Eye Care Partners team member, you will work in a dynamic environment that values collaboration, innovation, and patient-centered care. We offer competitive salaries and benefits packages designed to support your professional growth and personal well-being.

Apply Today

To apply for the Patient Coordinator position at Eye Care Partners, complete your application directly on this page. If you prefer, you'll be redirected to our employer's application platform to finish submitting your application there. Start your journey with us today!

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.