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Patient Account Specialist – RCO PB Follow Up

  • Company: UTMB Health
  • Location: Island, Galveston County

UTMB Health at a glance

utmbhealth.com

SEC filings mentioning "UTMB Health": 14search EDGAR

UTMB Health is seeking a detail-oriented Patient Account Specialist to join the Revenue Cycle Operations Professional Billing Follow Up team at its Galveston Island campus — a full-time opportunity with one of Texas's leading academic health systems.

About the Role

As a Patient Account Specialist in RCO PB Follow Up, you will play a central role in managing and resolving outstanding professional billing accounts, ensuring timely reimbursement and accurate account resolution. This on-site, full-time position is based in Galveston County, Texas, and reports within the Revenue Cycle Operations division at UTMB Health.

Key Responsibilities

  • Monitor and follow up on unpaid or underpaid professional billing claims with insurance payers
  • Investigate account discrepancies and initiate appropriate corrective actions to secure payment
  • Interpret explanation of benefits (EOB) documents and payer correspondence to determine next steps
  • Communicate with insurance carriers to resolve denials, appeals, and outstanding balances
  • Document all account activity accurately within the healthcare billing system
  • Collaborate with internal teams to identify billing trends and escalate complex account issues

Qualifications

  • Experience in healthcare revenue cycle, medical billing, or professional billing follow-up preferred
  • Familiarity with insurance claim processes, payer guidelines, and denial management
  • Strong analytical and problem-solving skills with attention to detail
  • Effective written and verbal communication abilities
  • Proficiency with healthcare billing platforms and standard office software

About UTMB Health

UTMB Health is a premier academic medical institution headquartered on Galveston Island, Texas, committed to delivering exceptional patient care, education, and research. UTMB Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, national origin, sex, gender identity or expression, sexual orientation, genetic information, disability, or veteran status.

How to Apply

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Working in Island, Galveston County

Weather right now in Island, Galveston County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Texas: 2.9% below the national averagevia BEA

Median household income in Galveston County: $85,348via US Census ACS / Data USA

Typical climate: average high 77°F / low 65°F year-round (summers around 89°F, winters around 50°F) — via NOAA 1991-2020 Normals

Walkability: Below average walkable (6.3/20) — via EPA National Walkability Index

Typical rent nearby: $1,323/mo (1BR) · $1,573/mo (2BR) — via HUD Fair Market Rents

  • Elevation 6m (20 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Patient Account Specialist – RCO PB Follow Up
  • Employer UTMB Health
  • Location Island, Galveston County
  • Type Full Time
  • Posted June 3, 2026
  • Apply by 2026-07-29
  • Country context US
  • Overview Full original description on this page (300 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Working in Tiki Island, Galveston County, Texas, United States

Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa

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