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Service Advisor

  • Company: Feldman Chevrolet of Lansing
  • Location: Lansing, Michigan
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Map
  • Pay not listed

Feldman Chevrolet of Lansing — company details are preparing and update automatically in a few seconds (or refresh).

Feldman Chevrolet of Lansing is hiring a full-time Service Advisor to join our team in Lansing, Michigan. If you're passionate about delivering exceptional customer experiences and ready to build a career with Michigan's leading Chevrolet dealer, we want to hear from you.

About the Role

As a Service Advisor at Feldman Chevrolet of Lansing, you'll be the essential connection between our customers and our skilled service technicians. You'll own the complete service experience—from warmly greeting customers and understanding their needs to ensuring they leave satisfied with transparent communication and expert care.

What You'll Do

  • Meet customers with genuine hospitality and listen carefully to understand their vehicle concerns
  • Create clear, accurate service orders that document customer requests and vehicle condition
  • Explain recommended services, maintenance, and repairs in straightforward terms with transparent pricing
  • Coordinate with our service team to manage scheduling and keep customers informed throughout their visit
  • Follow up with customers after service to confirm satisfaction and build lasting relationships
  • Maintain organized records and schedules that keep our service operation running smoothly
  • Contribute to a positive team environment that reflects our commitment to customer excellence

What We're Looking For

  • Strong communication skills and a natural ability to connect with people
  • Reliability and a professional approach to every interaction
  • Detail-oriented mindset with accuracy in documentation and scheduling
  • Genuine interest in automotive service and customer satisfaction
  • Ability to remain calm and organized in a busy dealership environment
  • Previous customer service or retail experience is helpful but not required

About Feldman Chevrolet of Lansing

We're proud to be recognized as Michigan's #1 Chevrolet dealer, part of the Feldman Automotive Group. Our reputation is built on treating customers with respect, delivering quality service, and maintaining a workplace where our team thrives. When you join us, you join a company that values your growth and success.

How to Apply

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Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).

Listing facts

  • Role Service Advisor
  • Employer Feldman Chevrolet of Lansing
  • Location Lansing, Michigan
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 13, 2025
  • Apply by August 1, 2026
  • Country United States
  • Overview Full job description on this page (320 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Service Advisor

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
  • Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
  • Collect historical cost data to estimate costs for current or future products.
  • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
  • Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
  • Establish and maintain tendering process, and conduct negotiations.

Source: O*NET

Employer website

feldmanchevroletoflansing.com

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Service Advisor Feldman Chevrolet of Lansing · Lansing, Michigan