Service Advisor

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
• Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
• Collect historical cost data to estimate costs for current or future products.
• Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
• Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
• Establish and maintain tendering process, and conduct negotiations.
• Prepare estimates for use in selecting vendors or subcontractors.
• Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.

O*NET source

Company facts (cached)

Website: feldmanchevroletoflansing.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Feldman Chevrolet of Lansing is hiring a full-time Service Advisor to join our team in Lansing, Ingham County. If you're passionate about delivering exceptional customer experiences and ready to build a career with Michigan's leading Chevrolet dealer, we want to hear from you. About the Role As a Service Advisor at Feldman Chevrolet of Lansing, you'll be the essential connection between our customers and our skilled service technicians. You'll own the complete service experience—from warmly greeting customers and understanding their needs to ensuring they leave satisfied with transparent communication and expert care. What You'll Do Meet customers with genuine hospitality and listen carefully to understand their vehicle concerns Create clear, accurate service orders that document customer requests and vehicle condition Explain recommended services, maintenance, and repairs in straightforward terms with transparent pricing Coordinate with our service team to manage scheduling and keep customers informed throughout their visit Follow up with customers after service to confirm satisfaction and build lasting relationships Maintain organized records and schedules that keep our service operation running smoothly Contribute to a positive team environment that reflects our commitment to customer excellence What We're Looking For Strong communication skills and a natural ability to connect with people Reliability and a professional approach to every interaction Detail-oriented mindset with accuracy in documentation and scheduling Genuine interest in automotive service and customer satisfaction Ability to remain calm and organized in a busy dealership environment Previous customer service or retail experience is helpful but not required About Feldman Chevrolet of Lansing We're proud to be recognized as Michigan's #1 Chevrolet dealer, part of the Feldman Automotive Group. Our reputation is built on treating customers with respect, delivering quality service, and maintaining a workplace where our team thrives. When you join us, you join a company that values your growth and success. How to Apply Apply now through this listing. We review applications promptly and look forward to connecting with you.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Lansing, Ingham County, hybrid, or fully remote?