Manager Provider Communications

Join Highmark Health as a Manager of Provider Communications in Nashville, Davidson County, where you'll lead strategic initiatives to strengthen relationships with our network of healthcare providers while driving sustainable growth and retention across our service area.

About the Role

As Manager of Provider Communications, you'll direct a dedicated team responsible for building and nurturing partnerships with our provider network. This full-time leadership position combines strategic planning with hands-on execution, requiring you to develop and roll out integrated communication programs that span both traditional outreach and digital engagement channels. You'll work to ensure all messaging and educational initiatives align closely with Highmark Health's corporate strategy and business priorities.

What You'll Do

• Lead and mentor your communication team, fostering a culture of excellence and accountability
• Design and implement comprehensive provider communication strategies that drive network engagement and retention
• Develop educational content and programs tailored to provider needs across multiple channels
• Execute campaigns spanning direct mail, email, webinars, provider portals, and other digital platforms
• Collaborate with clinical, operational, and commercial teams to ensure coordinated messaging
• Monitor communication effectiveness and refine programs based on performance metrics
• Represent Highmark Health at provider events and professional forums
• Support strategic initiatives that strengthen the provider network and market position

What We're Looking For

• Proven leadership experience managing cross-functional teams
• Strong background in healthcare communications, marketing, or provider relations
• Demonstrated expertise developing and executing multi-channel communication strategies
• Excellent written and verbal communication skills
• Proficiency with digital communication platforms and marketing tools
• Strategic planning and project management capabilities
• Understanding of healthcare industry dynamics and provider perspectives
• Bachelor's degree in communications, marketing, business administration, or related field

About Highmark Health

Highmark Health is a major integrated health services organization serving millions across the nation. We're committed to advancing healthcare through innovation, provider partnerships, and member-focused solutions.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.