Major Case Specialist General Liability

Join Travelers Insurance Company as a Major Case Specialist General Liability in Morristown, Morris County, where you'll handle complex insurance claims with expertise and care. We're seeking a dedicated professional to manage significant general liability cases and deliver outstanding service within our claims operations.

About the Role

As a Major Case Specialist General Liability, you'll take ownership of intricate general liability claims in this full-time position based in Morristown. This role sits at the center of our claims management team, where you'll apply strategic thinking and deep industry knowledge to resolve complex situations. You'll work within a culture that celebrates teamwork, encourages new ideas, and invests in your professional development.

What You'll Do

• Manage complex general liability claims from initial intake through final settlement or resolution
• Conduct comprehensive investigations and prepare detailed findings for stakeholders
• Collaborate with legal counsel, third-party administrators, and claimants to develop solutions
• Create and execute claim strategies for high-value, multi-party, or legally sensitive cases
• Ensure all claim files meet regulatory requirements and company standards
• Maintain strong professional relationships with customers, attorneys, and business partners

What We're Looking For

• Hands-on experience managing general liability claims and complex cases
• Strong ability to analyze information, identify issues, and develop solutions
• Clear communicator who can work effectively with diverse internal and external audiences
• Organized, deadline-driven professional comfortable managing multiple high-priority claims
• Commitment to accuracy and compliance in all documentation and processes
• Background in insurance claims, risk management, or related field

About Travelers Insurance Company

Travelers has earned its standing as a leading property and casualty insurance provider by consistently delivering reliable coverage and exceptional service. For more than 170 years, we've prioritized taking care of customers, supporting the communities we serve, and fostering a workplace where employees feel valued and empowered. We build our success on innovation, collaboration, and a genuine commitment to helping people and businesses protect what matters most.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.