- Company: Mercy House
- Location: Santa Barbara, Santa Barbara County
- Salary: $46,800–$47,840/yr
- Full Time
- Santa Barbara, Santa Barbara County
- $46,800–$47,840/yr
- Apply on company site
- $46,800–$47,840/yr
Mercy House at a glance
mercyhouse.comMercy House is seeking a full-time Housing Navigator to join our Santa Barbara team and help individuals and families transition toward stable housing and self-sufficiency. Based in Santa Barbara County, this position offers the opportunity to make a direct, meaningful impact in our community's response to homelessness.
About the Role
As a Housing Navigator for our shelter operations, you'll serve as a bridge between individuals experiencing housing instability and the resources, programs, and supportive services they need. This is hands-on, client-centered work that combines advocacy, resource connection, and care coordination to help people move from crisis toward stability.
What You'll Do
- Conduct intake assessments to understand each client's housing history, barriers, strengths, and goals
- Connect clients to housing options, rental assistance, benefits programs, and community resources tailored to their circumstances
- Develop individualized housing plans and guide clients through applications, lease negotiations, and move-in processes
- Maintain detailed case notes and documentation to track progress, service coordination, and outcomes
- Provide crisis support and advocacy to help clients navigate housing systems and overcome barriers
- Collaborate with shelter staff, housing providers, social service agencies, and community partners to ensure comprehensive support
- Contribute to team meetings and the continuous improvement of housing navigation services
What We're Looking For
- Experience working with homeless or housing-insecure populations, in case management, social services, or community outreach
- Strong communication and interpersonal skills; ability to build trust with people from diverse backgrounds
- Problem-solving orientation and resilience in working within complex, resource-constrained situations
- Excellent organizational skills and attention to accurate documentation
- Familiarity with Santa Barbara County housing resources and benefits systems (preferred)
- Genuine commitment to dignity, empowerment, and ending homelessness
Position Details
Employment Type: Full-Time, Non-Exempt
Schedule: Sunday–Thursday, 10:00 a.m.–6:30 p.m.
Pay Rate: $22.50–$23.00 per hour
Benefits: 100% coverage of base tier medical premium; voluntary dental and vision insurance; paid time off
About Mercy House
Mercy House is committed to being a leader in ending homelessness by providing dignified housing opportunities, effective programs, and supportive services to Santa Barbara County residents. We believe stable housing is the foundation for dignity and opportunity. Our work centers on compassion, respect, and lasting solutions.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Terms used in this posting
- exempt
- Under U.S. labor law, an 'exempt' employee is not entitled to overtime pay, usually because the role is salaried and meets certain duties tests.
- non-exempt
- Under U.S. labor law, a 'non-exempt' employee is entitled to overtime pay (typically 1.5x hourly rate) for hours worked beyond 40 in a week.
Explore Mercy House online
Working in Santa Barbara, Santa Barbara County
Weather right now in Santa Barbara, Santa Barbara County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
Nearby history: Hill-Carrillo Adobe, listed 1986 (77m away) — via National Register of Historic Places
Typical climate: average high 70°F / low 54°F year-round (summers around 74°F, winters around 47°F) — via NOAA 1991-2020 Normals
- Elevation 28m (92 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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