Front Office Agent (Overnight)

Loewshotels invites qualified candidates to apply for the Front Office Agent (Overnight) role in TX - Arlington - Live! by Loews. This Full Time opportunity centers on delivering reliable overnight guest support for those searching Front Office Agent (Overnight) jobs in TX - Arlington - Live! by Loews or Loewshotels careers near me.

About This Position

The Front Office Agent (Overnight) position at Loewshotels in TX - Arlington - Live! by Loews involves representing the property after regular business hours while maintaining efficient front desk operations. In this Full Time capacity you will serve as the primary contact for arriving guests, managing transitions through the night and ensuring every interaction supports a seamless stay. Candidates exploring Front Office Agent (Overnight) near me roles will find this assignment emphasizes calm professionalism, clear communication, and consistent attention to detail during overnight periods. Success depends on staying prepared for varying guest volumes, coordinating smoothly with partner departments, and upholding brand standards around the clock. The location in TX - Arlington - Live! by Loews provides a focused environment where overnight specialists contribute directly to operational continuity and guest confidence.

Key Responsibilities

• Welcome arriving guests and process check-ins or late arrivals with accuracy and courtesy
• Handle check-outs, process payments, and update room status records overnight
• Respond to guest questions, issues, and special requests promptly and effectively
• Manage phone calls, take messages, and support reservation adjustments as needed
• Complete nightly reconciliation and administrative tasks that keep front office data current
• Maintain an organized, secure, and presentable desk area throughout the shift
• Share relevant guest information with housekeepers, security, and other on-duty teams

Qualifications

• Demonstrated customer service experience strongly preferred
• Clear verbal communication skills and professional phone presence
• Ability to work consistent overnight schedules as a Front Office Agent (Overnight)
• Basic computer literacy and comfort with reservation or booking tools
• Strong problem-solving focus when under limited supervision
• Dependable multitasking and organization during quiet or peak overnight periods
• Positive demeanor that supports Loewshotels service expectations

About Loewshotels

Loewshotels is hiring for this role and offers a supportive team environment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.