- Company: Alertus
- Location: Baltimore, Maryland
- Salary: Pay not listed
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JOB TITLE: Field Service Technician
COMPANY: Alertus
LOCATION: Baltimore, Maryland
The Opportunity
We are seeking a Field Service Technician to join our team at Alertus. As an adaptable and self-driven professional, you will be responsible for providing on-site support to our customers, ensuring the successful service of our unified mass notification systems. This role is crucial in improving customer satisfaction, maximizing retention, and increasing profitability.
What You'll Do
- Provide on-site technical support and maintenance for Alertus' unified mass notification systems.
- Diagnose and resolve system issues to ensure optimal performance.
- Collaborate with cross-functional teams, including sales, engineering, and customer service.
- Document all field activities and maintain accurate records of services provided.
- Travel to various locations within the region as needed for on-site support.
Qualifications
- Minimum 2 years of experience in technical support or related field.
- Experience with mass notification systems and/or audio-visual equipment is a plus.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication and interpersonal skills, both written and verbal.
- Able to travel as needed for on-site support.
About Alertus
At Alertus, our mission is to protect people from harm by providing customizable, scalable, and cost-effective mass notification solutions. We are committed to making a positive impact on countless lives through our work in safety and well-being. Join us in creating a collaborative environment where employees can thrive.
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Working in Baltimore, Maryland
Weather right now in Baltimore, Baltimore County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Baltimore, also known as Baltimore City, is the most populous city in the U.S. state of Maryland. It is the 30th-most populous U.S. city with a population of 585,708 at the 2020 census and estimated at 569,997 in 2025, while the Baltimore metropolitan area at 2.86 million residents is the 22nd-largest metropolitan area in the nation. The city is also part of the Washington–Baltimore combined statistical area, which had a population of 9.97 million in 2020. Baltimore was designated as an independent city by the Constitution of Maryland in 1851. Though not located under the jurisdiction of any c
Maryland is a state in the Mid-Atlantic and Southeastern regions of the United States. It borders Virginia to its south, West Virginia to its west, Pennsylvania to its north, and Delaware to its east, as well as with the Atlantic Ocean to its east, and the national capital and federal district of Washington, D.C. to the southwest. With a total area of 12,407 square miles (32,130 km2), Maryland is
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Maryland: 5.0% above the national average — via BEA
Minimum wage in Maryland: $15.00/hr — via FRED
Real GDP per capita in Maryland: $69,617 — via FRED
Home prices in Maryland (year over year): +3.4% — via FRED
Median household income in Baltimore County: $59,623 — via US Census ACS / Data USA
Average commute time in Baltimore County: 29 min — via US Census ACS / Data USA
Most common commute in Baltimore County: Drove Alone (56%) — via US Census ACS / Data USA
Households with home internet in Baltimore County: 86% — via US Census ACS / Data USA
Typical climate: average high 66°F / low 44°F year-round (summers around 86°F, winters around 26°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,511/mo · $1,857/mo — via HUD Fair Market Rents
- Elevation 49m (161 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Cautiousness
- Attention to Detail
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
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Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Architecture & Engineering occupations earn a national median of $95,541 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Field Service Technician
- Employer Alertus
- Location Baltimore, Maryland
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 12, 2026
- Apply by September 11, 2026
- Country United States
- Overview Full job description on this page (244 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Field Service Technician
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Modify, maintain, or repair electronics equipment or systems to ensure proper functioning.
- Replace defective components or parts, using hand tools and precision instruments.
- Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.
- Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.
- Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.
- Assemble electrical systems or prototypes, using hand tools or measuring instruments.
Explore related openings
2 other opening(s) at Alertus on Get A Job.AI
Occupation family: Field Service Technician
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