- Full Time
- Mexico, Serbia
Plata Card at a glance
Plata Card
We are looking for a R&D Analyst to join our Collections team and help us discover new ways to improve collection performance.
In this role, you will focus on research and data exploration to identify new opportunities for improving recovery rates, optimizing customer communication, and making collection processes more efficient.
You will work with large datasets, explore new analytical approaches, and collaborate closely with collections, product, and data teams to turn insights into actionable solutions.
Challenges that await you:
- Conduct analytical research (R&D) to identify new opportunities to improve collection performance
- Explore customer, payment, and operational data to uncover patterns and insights
- Develop hypotheses and validate them through data analysis
- Identify new behavioral signals that can improve collection strategies
- Perform deep-dive analyses to support operational and strategic decisions
- Build dashboards and analytical tools to monitor key collection metrics
- Work closely with collections operations, product, and data teams
- Present insights and recommendations to stakeholders
What makes you a great fit:
- 2+ years of experience in data analytics, product analytics, risk analytics, or collections analytics
- Strong SQL skills and experience working with large datasets
- Experience using Python or similar analytical tools
- Strong analytical and problem-solving skills
- Ability to work with ambiguous problems and conduct independent analysis
- Experience communicating insights to business stakeholders
- B1 or higher English level for effective communication with an international team
Your bonus skills:
- Experience in fintech, lending, or collections analytics
- Experience with machine learning or predictive modeling
- Experience analyzing customer interaction data
- Experience working with speech-to-text analytics
- Experience working with unstructured data (call transcripts, chat logs, messages)
Tech Stack
- SQL
- Python
- BI tools (Tableau, Metabase, or similar)
- Data warehouses (BigQuery, Snowflake, or similar)
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to one of our hubs — Mexico, Serbia — with assistance for the employee and their family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
To apply for this job please visit careers.bancoplata.mx.
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Recent news
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Aggregated from public discussions and news; opinions are the authors’ own.
Working in Mexico
Weather right now in Mexico: checking… · Local time: · Air quality: · Daylight:
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o
🇷🇸 Relocation safety for Serbia: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in Serbia: 7.1% — via World Bank
- Elevation 2,010m (6,594 ft)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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