- Company: SEAN Black - State FARM Agent
- Location: Berwick, Columbia County
- Salary: $40,000–$70,000/yr
- Full Time
- Berwick, Columbia County
- $40,000–$70,000/yr
- Apply on company site
- $40,000–$70,000/yr
SEAN Black - State FARM Agent — company details are preparing and update automatically in a few seconds (or refresh).
Sean Black - State Farm Agent is seeking a full-time Customer Relations Representative to join our team in Berwick, Columbia County. If you're outgoing, naturally drawn to helping people, and enjoy making a positive impression, we'd love to hear from you.
About the Role
Join our agency as a Customer Relations Representative and become the bridge between our customers and their insurance needs. In this full-time position, you'll work alongside Sean Black - State Farm Agent to deliver outstanding service to families and businesses throughout Berwick and Columbia County. Your role will be instrumental in helping customers feel heard, valued, and well-protected.
What You'll Do
- Develop and nurture customer relationships through attentive, personalized interactions
- Connect with customers proactively to check in, follow up, and identify additional needs
- Support agency operations by helping customers explore State Farm insurance and financial services
- Maintain detailed customer records and communication history
- Answer questions, address concerns, and guide customers toward solutions
What We're Looking For
- Natural ability to connect with people and make them feel welcome
- Genuine enjoyment of customer-facing work and public interaction
- Strong communication skills, both verbal and written
- Organized, detail-oriented, and reliable work ethic
- Enthusiasm for helping customers achieve their financial protection goals
About Sean Black - State Farm Agent
We are an independent State Farm agency dedicated to serving the Berwick and Columbia County community. Our team focuses exclusively on State Farm insurance products and financial services, helping individuals and families build comprehensive protection plans tailored to their unique needs.
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Listing facts
- Role Customer Relations Representative – State Farm Agent Team Member
- Employer SEAN Black - State FARM Agent
- Location Berwick, Columbia County
- Type Full Time
- Pay (from listing) $40,000–$70,000/yr
- Posted July 2, 2026
- Apply by 2026-08-02
- Country context US
- Overview Full original description on this page (287 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Relations Representative - State Farm Agent Team Member
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
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