Collections Specialist

Orthoatlanta is hiring a Collections Specialist in Fayetteville, GA for a full-time opportunity to manage outstanding accounts and support efficient receivables processes.

The Opportunity

This Collections Specialist position based in Fayetteville, GA gives you the chance to make a direct impact on cash flow and customer account resolution within a collaborative full-time setting. You will handle day-to-day recovery efforts that keep financial operations running smoothly while building practical expertise in professional collections work. Candidates searching for Collections Specialist jobs in Fayetteville, GA or Collections Specialist near me will find a focused role that rewards consistency, clear communication, and steady follow-through. Orthoatlanta careers in this area center on practical contribution and reliable performance without remote options, so you will be part of the on-site team every day.

Responsibilities

• Contact account holders by phone, email, or other approved channels to discuss overdue balances and secure payment commitments
• Review account histories, notes, and supporting documents to choose effective recovery approaches
• Negotiate practical payment arrangements that align with company guidelines and debtor circumstances
• Document every interaction accurately and keep billing system records current
• Investigate discrepancies, answer billing questions, and coordinate with internal colleagues to resolve issues
• Monitor open accounts, send timely follow-ups, and escalate complex cases when necessary
• Prepare summary reports on collection activity, recovered amounts, and aging trends
• Apply and uphold all relevant collection regulations and privacy requirements during daily work
• Maintain a professional tone that encourages cooperation while meeting productivity expectations

What We're Looking For

• Hands-on experience in collections, accounts receivable, or related credit recovery functions
• Clear verbal and written communication skills that support productive conversations under pressure
• Strong attention to detail and solid organizational habits for managing multiple accounts
• Comfortable using standard office software, databases, and data-entry tools
• Ability to handle confidential information with discretion and integrity
• High school diploma or equivalent; additional education or training viewed favorably
• Self-motivation to work independently while collaborating as needed with the broader team
• Familiarity with common collection practices and regulatory basics is advantageous

More About Orthoatlanta

Orthoatlanta is hiring for this role and offers a supportive team environment for Collections Specialist professionals in Fayetteville, GA.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.