Claims Adjuster – Associate

Independencepetgroup invites applications for a Claims Adjuster - Associate role based in Akron, OH. This full-time Claims Adjuster - Associate opportunity near Akron lets you launch or advance your career in claims handling within a dedicated team setting.

The Opportunity

Independencepetgroup is hiring a Claims Adjuster - Associate in Akron, OH to join its full-time workforce. In this associate-level Claims Adjuster position you will gain hands-on experience managing everyday claim files, supporting thorough investigations, and helping deliver fair outcomes for all parties involved. Candidates searching for Claims Adjuster - Associate jobs in Akron, OH or Independencepetgroup careers will find a structured path to build expertise while working onsite in the Akron community.

Your Responsibilities

• Examine initial claim submissions, policy details, and supporting records to confirm coverage and identify next steps
• Gather facts through interviews, documents, and external contacts to evaluate the circumstances of each claim
• Prepare clear written updates and recommendations that outline findings and proposed resolutions
• Communicate promptly and professionally with claimants, medical providers, repair facilities, and internal colleagues
• Document every action thoroughly inside the claims system so files remain accurate and audit-ready
• Coordinate with senior adjusters on more complex matters and apply feedback to improve personal performance
• Follow established company procedures and applicable regulations throughout the claims lifecycle

Who We're Looking For

• Reliable professionals who take pride in detail, organization, and consistent follow-through
• Strong verbal and written communicators comfortable speaking with diverse individuals under varying circumstances
• Analytical thinkers able to weigh information, identify key issues, and reach sound, evidence-based conclusions
• Individuals with solid customer-service habits who remain calm, multi-task effectively, and meet deadlines
• Basic computer skills including common office applications for data entry and correspondence
• A high school diploma or equivalent; prior exposure to insurance, administrative work, or customer support is helpful but not essential for this associate Claims Adjuster opening

About the Company

Independencepetgroup is hiring for this role and offers a supportive team environment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.