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Charge Off Recovery Specialist

  • Company: BENCHMARK CU SERVICES INC
  • Location: Village at Glen Iris, Houston

BENCHMARK CU SERVICES INC at a glance

benchmarkcuservices.com

BENCHMARK CU SERVICES INC is hiring a full-time Charge Off Recovery Specialist at our Village at Glen Iris location in Houston, where you'll help recover value on charged-off accounts while building a rewarding collections career with real earning upside.

About the Role

As a Charge Off Recovery Specialist in Houston, you'll focus on resolving charge-off accounts through professional, results-driven outreach. This on-site collections position rewards persistence and strong communication, pairing a competitive base with commission so your effort directly shapes your income.

Key Responsibilities

  • Work and collect on assigned charge-off accounts to recover outstanding balances.
  • Contact account holders by phone and other channels to discuss repayment and negotiate resolutions.
  • Establish realistic payment arrangements and follow through to ensure commitments are honored.
  • Maintain accurate, timely records of all account activity and customer interactions.
  • Handle conversations with professionalism, empathy, and compliance with applicable collection practices.
  • Consistently meet recovery goals to maximize both account resolution and personal earnings.

Qualifications

  • Confident verbal communication and persuasive negotiation skills.
  • Goal-oriented mindset with the drive to pursue unlimited earning potential through commission.
  • Comfort working charge-off or collections accounts and managing a high volume of contacts.
  • Reliability for a full-time, on-site schedule of 40 hours per week, Monday through Friday, with every other Saturday.
  • Strong organization and attention to detail when documenting account progress.

What We Offer

  • Competitive salary plus commission with unlimited earning potential.
  • Performance-based bonus opportunities.
  • 401(k) eligibility.
  • Paid time off.

About BENCHMARK CU SERVICES INC

BENCHMARK CU SERVICES INC is a Houston-based team specializing in account recovery and collections. Working from our Village at Glen Iris office, our specialists combine professionalism with a high-performance culture, giving motivated people the tools and incentives to grow their careers and their earnings.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit www.adzuna.com.

Working in Village at Glen Iris, Houston

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