Benefits Operation Manager

BENEFITS OPERATIONS MANAGER at Alight Solutions in India (nationwide) (nationwide)

Role Overview

The Benefits Operations Manager (BOM) will own and manage overall operational performance for assigned clients, ensuring consistent meeting or exceeding of contractual performance standards and SLAs. Responsibilities include driving operational efficiency through process improvements and effective resource planning to ensure on-time, high-quality delivery of all ongoing work to plan sponsors and participants.

Core Duties

• Owning and managing overall operational performance for assigned clients
• Consistently meeting or exceeding contractual performance standards and SLAs
• Ensuring on-time, high-quality delivery of all ongoing work to plan sponsors and participants
• Driving operational efficiency through process improvements and effective resource planning

Who We're Looking For

We are seeking a highly skilled Benefits Operations Manager with experience in managing client operations, driving efficiency, and ensuring high-quality service delivery. The ideal candidate should have excellent project management skills, strong analytical abilities, and the ability to build strong relationships with stakeholders.

Why Join Alight Solutions

Joining Alight Solutions offers you an opportunity to work in a dynamic environment where you can make a significant impact on our clients' benefits operations. Our team is dedicated to delivering exceptional service and continuous improvement, providing a supportive and collaborative workplace culture.

Ready to Apply?

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