Key Account Manager – Specialty Adhesives

Join ITW as a Key Account Manager for Specialty Adhesives, serving Mexico's most promising industrial markets. This full-time position, based in Mexico, offers the opportunity to lead strategic customer partnerships, drive revenue growth, and shape the future of adhesives solutions in the region.

About the Role

This is an exciting opportunity within ITW's sales organization to lead a high-impact territory covering key industrial centers across Mexico. You'll partner with established accounts and cultivate new business opportunities in the specialty adhesives sector, working with autonomy and accountability. Your entrepreneurial approach will be essential as you manage complex customer relationships and identify ways to expand our market presence in Automotive, Electronics, and General Industrial sectors across the region.

Day-to-Day Responsibilities

• Build and sustain deep relationships with key account decision-makers, mastering their operational needs and delivering tailored adhesive solutions
• Develop account-level growth strategies and work with the Segment Manager to align on targets and prioritize initiatives
• Partner with distributors to uncover expansion opportunities at major accounts and strengthen channel performance
• Create and maintain accurate sales forecasts by account and product line, tracking market demand shifts
• Troubleshoot customer challenges and propose innovative product or service solutions
• Collaborate with product and engineering teams to inform new product development and support market launches
• Leverage Salesforce CRM to manage pipeline, track interactions, and maintain disciplined sales execution
• Support channel partners and coordinate with cross-functional teams to accelerate business growth
• Communicate clearly and professionally with customers, internal teams, and partners to ensure seamless experiences
• Uphold safety, quality, and compliance standards across all customer and company operations

What We're Looking For

• Fluency in English and Spanish (required for success in this Mexico-based role)
• 5+ years selling industrial products or managing key accounts in B2B environments
• Proven track record selling technical products such as adhesives, specialty chemicals, polymers, or coatings to manufacturing or OEM customers
• Direct sales experience with automotive, electronics, or general industrial manufacturers showing measurable revenue growth
• Bachelor's degree in Business, Engineering, Science, or equivalent professional experience
• Strategic account planning ability, strong executive communication skills, and comfort explaining technical concepts clearly
• Working knowledge of Salesforce and proficiency with Microsoft Office applications
• Valid driver's license with willingness to travel 60–70% regionally
• Comfort with extended periods of sitting and standing (up to 8 hours daily)

Working at ITW

ITW's culture is built on entrepreneurial ownership, where talented individuals are empowered to innovate and drive results. We embrace decentralized decision-making, invest in your development, and foster an environment where your contributions directly impact company success. Our core values—simplicity, shared risk-taking, integrity, respect, and trust—guide how we work together. You'll be joining a One ITW, One Team culture that values both individual initiative and collaborative achievement.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.