Assistant Coach (Assistant Store Manager)

Rallyhouse is hiring a full-time Assistant Coach (Assistant Store Manager) for the Rally House Tanger Westgate location, welcoming motivated professionals who thrive in hands-on leadership roles that blend team guidance with operational excellence.

About This Position

This Assistant Coach (Assistant Store Manager) position at Rallyhouse supports the primary store leader by helping drive daily performance, team development, and customer satisfaction at Rally House Tanger Westgate. The role centers on translating broader goals into consistent on-floor execution while fostering a positive, high-energy atmosphere that keeps both associates and shoppers engaged. Candidates searching for Assistant Coach (Assistant Store Manager) jobs in Rally House Tanger Westgate or near me will find a practical leadership track that builds management confidence in a busy store setting.

Day-to-Day Responsibilities

• Partner with the store coach to execute daily opening, closing, and shift-change routines that maintain safety, cleanliness, and readiness.
• Coach floor associates on product knowledge, service standards, and efficient task completion throughout the workday.
• Monitor sales floor flow, restock key displays, and address inventory discrepancies in real time.
• Resolve customer questions or concerns promptly to uphold a welcoming atmosphere for every visitor.
• Track shift-level metrics such as conversion and average transaction, then share simple insights with the team.
• Assist with scheduling coverage and timekeeping accuracy so the store remains properly staffed.
• Model and reinforce company policies so the entire Rally House Tanger Westgate team operates consistently.

Skills & Qualifications

• Demonstrated ability to lead and motivate small teams in a fast-moving retail environment.
• Solid customer-service foundation paired with calm problem-solving under pressure.
• Comfort using basic computer systems, point-of-sale tools, and simple reporting dashboards.
• Strong verbal communication that helps associates understand expectations clearly.
• Dependable work ethic and flexibility to support evenings, weekends, or peak periods as store needs require.
• Willingness to learn brand-specific processes and grow into greater responsibility over time.
• Prior retail experience is helpful but secondary to genuine leadership potential and a positive attitude.

About Rallyhouse

Rallyhouse is hiring for this role and offers a supportive team environment where individuals can contribute meaningfully and develop professionally.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.