Loading...

Free AI Resume Builder — land more interviews with a polished resume in minutes.

Try it free

Senior Program Manager – Sales Systems and Operations

  • Company: Chewy
  • Location: Boston, Massachusetts
  • Salary: $129,500–$207,000/yr
  • Full Time
  • Company site
  • $129,500–$207,000/yr

Chewy at a glance

chewy.com
  • Founded 2011
  • Ticker CHWY
CHWY 20.73 USD -0.55%
  • Revenue $12.60B
  • Net income $222.80M

Investor research: Yahoo Finance · SEC filings

16,908 employees covered under a retirement plan (2023 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI 254900NPQSTG9I422879, US) — via GLEIF

OSHA safety record: 3 confirmed violations across 2 inspections — via OSHA Establishment Search

Chewy is a U.S. online pet-food and pet-products retailer founded in 2011 and headquartered in Plantation, Florida. It listed on the NYSE in 2019 under ticker CHWY (chewy.com). Recent coverage notes margin focus, ecommerce AI use, and market commentary on the stock.

8,400 Wikipedia views in July 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

Senior Program Manager - Sales Systems and Operations at Chewy in Boston, Massachusetts

About This Position

At Chewy, we are on a mission to be the most trusted and convenient destination for pet parents and partners everywhere. As a Senior Program Manager - Sales Systems and Operations, you will play a crucial role in redefining how veterinarians and pet parents care for their pets through our PracticeHub platform. This is an exciting opportunity to work within Chewy Health, where we are committed to delivering scalable, seamless healthcare services to clinics and customers.

Key Responsibilities

  • Lead the development and implementation of sales systems and operations strategies that align with business goals.
  • Collaborate with cross-functional teams including sales, marketing, IT, and operations to ensure smooth execution of initiatives.
  • Analyze data and metrics to optimize sales processes and drive revenue growth.
  • Develop and maintain key performance indicators (KPIs) for sales systems and operations.
  • Maintain a deep understanding of market trends and competitor activities to inform strategic decisions.

What We're Looking For

We are seeking a highly motivated Senior Program Manager with experience in sales systems and operations. Key qualifications include:

  • Minimum 7 years of experience in program management, preferably within the healthcare or technology sectors.
  • Demonstrated success in leading complex projects from conception to completion.
  • Strong analytical skills and ability to interpret data to drive decision-making.
  • Excellent communication and interpersonal skills with the ability to influence cross-functional teams.
  • Experience working with sales systems, operations, and data analytics is a must.

About Chewy

Chewy is an online pet retailer that offers a wide range of products for pets. Our mission is to provide the best possible experience for our customers by offering high-quality products at competitive prices, along with exceptional customer service and convenience.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Chewy

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Boston, Massachusetts

Weather right now in Boston, Massachusetts: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Boston is Massachusetts’s capital and New England’s cultural and financial hub. The city covers about 48.4 sq mi with a 2020 population of roughly 675,647. Role is listed on-site (remote: 0) in Suffolk County—expect a conventional Boston office commute rather than a remote setup. State context: Massachusetts.

Massachusetts, officially the Commonwealth of Massachusetts, is a state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode Island to its south, New Hampshire and Vermont to its north, and New York to its west. Massachusetts is the seventh-smallest state by land area. With an estimated population of ove

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 199,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Massachusetts: 5.8% above the national averagevia BEA

Minimum wage in Massachusetts: $15.00/hrvia FRED

Real GDP per capita in Massachusetts: $90,044via FRED

Home prices in Massachusetts (year over year): +4.2%via FRED

Median household income in Suffolk County: $92,859via US Census ACS / Data USA

Average commute time in Suffolk County: 31 minvia US Census ACS / Data USA

Most common commute in Suffolk County: Drove Alone (35%) — via US Census ACS / Data USA

Households with home internet in Suffolk County: 92%via US Census ACS / Data USA

Nearby history: Ames Building, listed 1974 (30m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 39°F year-round (summers around 80°F, winters around 20°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $2,476/mo · $2,941/movia HUD Fair Market Rents

  • Elevation 29m (95 ft)

Source: Wikipedia (state)

Build the skills for this role

With no occupation or cert catalog in the source data, prioritize program management for sales systems: roadmap ownership, change management, CRM/ops tooling fluency, metrics and SLA discipline, and vendor/IT coordination. No cert costs apply—CERTS lists no resources.

  • Walk a complex sales-systems program: scope, stakeholders, tradeoffs, outcomes.
  • How you stabilize ops during tool migrations or process change.
  • Cross-team prioritization when sales urgency conflicts with platform capacity.
  • Familiarity with ecommerce or multi-channel retail ops is a plus for Chewy context.

Strong fit if you have senior program-management depth in sales systems or revenue operations and want on-site Boston work at a large public pet ecommerce company (CHWY). Thin public career/salary data here—validate leveling and pay bands directly with Chewy.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

Add application deadline to calendar

Listing facts

  • Role Senior Program Manager – Sales Systems and Operations
  • Employer Chewy
  • Location Boston, Massachusetts
  • Type Full Time
  • Pay (from listing) $129,500–$207,000/yr
  • Posted August 8, 2026
  • Apply by September 7, 2026
  • Country United States
  • Overview Full job description on this page (322 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

chewy.com

Explore related openings

Research this employer

Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.

Open interview kit (print-friendly)

Get free job alerts for roles like this

Free for candidates — daily or weekly emails when matching roles go live.

Keep exploring on Get A Job.ai

Not quite the right fit? Your next opportunity is a click away.

Hiring instead? Post a job and reach candidates searching right now.

Senior Program Manager – Sales Systems and Opera… Chewy · Boston, Massachusetts · $129,500–$207,000/yr