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Senior Program Manager – Sales Systems and Operations

Chewy · Boston, Suffolk County

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Strong fit if you have senior program-management depth in sales systems or revenue operations and want on-site Boston work at a large public pet ecommerce company (CHWY). Thin public career/salary data here—validate leveling and pay bands directly with Chewy.

Day in the role

As Senior Program Manager for Sales Systems and Operations at Chewy, a typical day centers on cross-functional programs that keep sales tooling, processes, and ops aligned with ecommerce scale. Expect stakeholder syncs with sales ops, systems owners, and product; tracking delivery risks; and translating business needs into sequenced work so pet-retail growth systems stay reliable.

Skills to emphasize

With no occupation or cert catalog in the source data, prioritize program management for sales systems: roadmap ownership, change management, CRM/ops tooling fluency, metrics and SLA discipline, and vendor/IT coordination. No cert costs apply—CERTS lists no resources.

FAQ from this listing

Is this role remote?

No. The listing marks remote as 0, with location in Boston, Suffolk County, Massachusetts.

What does Chewy do?

Chewy is an American online retailer of pet food and pet-related products; it went public in 2019 as CHWY.

Where is Chewy based?

Company base is Plantation, Florida; this role is listed in Boston.

Company facts (cached)

Website: chewy.com

Chewy, Inc. is an American online retailer of pet food and other pet-related products based in Plantation, Florida. Chewy went public in 2019 with the ticker symbol CHWY on the New York Stock Exchange.

Public cache only — not an employee review.

Role overview (listing rewrite)

Senior Program Manager - Sales Systems and Operations at Chewy in Boston, Suffolk County About This Position At Chewy, we are on a mission to be the most trusted and convenient destination for pet parents and partners everywhere. As a Senior Program Manager - Sales Systems and Operations, you will play a crucial role in redefining how veterinarians and pet parents care for their pets through our PracticeHub platform. This is an exciting opportunity to work within Chewy Health, where we are committed to delivering scalable, seamless healthcare services to clinics and customers. Key Responsibilities Lead the development and implementation of sales systems and operations strategies that align with business goals. Collaborate with cross-functional teams including sales, marketing, IT, and operations to ensure smooth execution of initiatives. Analyze data and metrics to optimize sales processes and drive revenue growth. Develop and maintain key performance indicators (KPIs) for sales systems and operations. Maintain a deep understanding of market trends and competitor activities to inform strategic decisions. What We're Looking For We are seeking a highly motivated Senior Program Manager with experience in sales systems and operations. Key qualifications include: Minimum 7 years of experience in program management, preferably within the healthcare or technology sectors. Demonstrated success in leading complex projects from conception to completion. Strong analytical skills and ability to interpret data to drive decision-making. Excellent communication and interpersonal skills with the ability to influence cross-functional teams. Experience working with sales systems, operations, and data analytics is a must. About Chewy Chewy is an online pet retailer that offers a wide range of products for pets. Our mission is to provide the best possible experience for our customers by offering high-quality products at competitive prices, along with exceptional customer service and convenience. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

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Generated for personal interview prep · 2026-08-09 UTC · getajob.ai