Referral Coordinator

Orthoatlanta seeks a Referral Coordinator in Atlanta, GA for a full-time opening that supports efficient handling of patient referrals and related coordination tasks. This role suits candidates searching for Referral Coordinator jobs in Atlanta, GA who value clear communication and organized workflows in a busy office setting.

Position Summary

The Referral Coordinator at Orthoatlanta based in Atlanta, GA manages the end-to-end flow of referrals so patients move smoothly between providers and receive timely follow-up. You will serve as the central point of contact for incoming requests, confirm required details, and keep everyone informed while maintaining accurate documentation. In this full-time capacity you contribute directly to reliable referral outcomes without remote or hybrid arrangements.

Key Responsibilities

• Receive, log, and process referral requests from patients, physicians, and outside offices prompt and accurately
• Verify coverage details, complete prior-authorization steps when needed, and track status until approval
• Coordinate appointment scheduling with receiving specialists and confirm logistics with all parties
• Document every action thoroughly within office systems and update records as new information arrives
• Reach out by phone or secure messaging to clarify incomplete referrals, obtain missing clinical notes, or resolve barriers
• Monitor open cases, issue timely follow-ups, and close completed referrals once care transitions successfully
• Support routine administrative duties such as preparing referral packets, faxing packets, and responding to status inquiries

Skills & Qualifications

• High school diploma or equivalent; additional medical-office training is a plus
• Previous experience as a Referral Coordinator or similar medical-administrative role preferred
• Familiarity with insurance verification, referral authorizations, and basic medical terminology
• Comfort using electronic medical record systems, calendars, and standard office software
• Strong verbal and written communication skills for interacting with patients, clinicians, and payers
• Proven organizational ability, attention to detail, and capacity to manage multiple open referrals at once
• Professional demeanor and problem-solving approach suited to a fast-paced Atlanta-area practice environment

Working at Orthoatlanta

Orthoatlanta is hiring for this role and offers a supportive team environment.

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