Referral Coordinator

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Company facts (cached)

Website: orthoatlanta.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Orthoatlanta seeks a Referral Coordinator in Atlanta, GA for a full-time opening that supports efficient handling of patient referrals and related coordination tasks. This role suits candidates searching for Referral Coordinator jobs in Atlanta, GA who value clear communication and organized workflows in a busy office setting. Position Summary The Referral Coordinator at Orthoatlanta based in Atlanta, GA manages the end-to-end flow of referrals so patients move smoothly between providers and receive timely follow-up. You will serve as the central point of contact for incoming requests, confirm required details, and keep everyone informed while maintaining accurate documentation. In this full-time capacity you contribute directly to reliable referral outcomes without remote or hybrid arrangements. Key Responsibilities Receive, log, and process referral requests from patients, physicians, and outside offices prompt and accurately Verify coverage details, complete prior-authorization steps when needed, and track status until approval Coordinate appointment scheduling with receiving specialists and confirm logistics with all parties Document every action thoroughly within office systems and update records as new information arrives Reach out by phone or secure messaging to clarify incomplete referrals, obtain missing clinical notes, or resolve barriers Monitor open cases, issue timely follow-ups, and close completed referrals once care transitions successfully Support routine administrative duties such as preparing referral packets, faxing packets, and responding to status inquiries Skills & Qualifications High school diploma or equivalent; additional medical-office training is a plus Previous experience as a Referral Coordinator or similar medical-administrative role preferred Familiarity with insurance verification, referral authorizations, and basic medical terminology Comfort using electronic medical record systems, calendars, and standard office software Strong verbal and written communication skills for interacting with patients, clinicians, and payers Proven organizational ability, attention to detail, and capacity to manage multiple open referrals at once Professional demeanor and problem-solving approach suited to a fast-paced Atlanta-area practice environment Working at Orthoatlanta Orthoatlanta is hiring for this role and offers a supportive team environment. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Atlanta, GA, hybrid, or fully remote?