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Account Manager (Automotive Retail Software/SaaS)

  • Company: Pinewood.ai
  • Location: Solihull, England, United Kingdom
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Pinewood.ai — company details are preparing and update automatically in a few seconds (or refresh).

Join Pinewood.AI as an Account Manager (Automotive Retail Software/SaaS) in Solihull, England. We're seeking an experienced Account Manager to drive client success, retention, and revenue growth across our automotive retail software and SaaS platform portfolio.

The Opportunity

This is a full-time Account Manager role based in Solihull, offering the chance to manage and expand relationships with key automotive retail software clients. You'll be responsible for understanding client needs within the automotive retail sector, ensuring they extract maximum value from our SaaS solutions, and identifying opportunities to deepen engagement and grow account revenue. This role sits at the intersection of client advocacy and business growth, perfect for someone who thrives in relationship-driven, consultative sales environments.

Responsibilities

  • Manage and nurture ongoing relationships with assigned automotive retail software and SaaS clients, serving as their primary point of contact
  • Understand client business objectives and ensure our solutions align with their operational and strategic goals
  • Monitor client health and satisfaction, proactively identifying risks and opportunities for expansion or upsell
  • Lead regular business reviews, presenting performance metrics, insights, and recommendations for optimising platform usage
  • Collaborate with implementation, support, and product teams to resolve client issues and enhance their experience
  • Identify and pursue expansion opportunities within existing accounts, including additional products, users, and services
  • Gather and relay client feedback to inform product roadmap and service improvements
  • Maintain accurate records of all client interactions and account progress within our CRM

Skills & Qualifications

  • 3+ years of account management experience, ideally within SaaS, software, or automotive retail sectors
  • Proven track record of growing account revenue, managing retention, or driving customer success
  • Strong understanding of sales methodologies and ability to recognise and pursue expansion opportunities
  • Excellent communication and negotiation skills with the confidence to manage executive-level relationships
  • Ability to quickly grasp technical concepts and translate them into business value for clients
  • Organised, detail-oriented, and comfortable managing multiple accounts simultaneously
  • Proficiency with CRM systems and business intelligence tools

About Pinewood.AI

Pinewood.AI develops innovative automotive retail software and SaaS solutions designed to help dealerships and retail groups streamline operations, enhance customer experiences, and drive profitability. Our platform serves the automotive retail industry across the United Kingdom and beyond, combining advanced technology with deep industry expertise.

Next Steps

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Listing facts

  • Role Account Manager (Automotive Retail Software/SaaS)
  • Employer Pinewood.ai
  • Location Solihull, England, United Kingdom
  • Type Full Time
  • Posted June 23, 2026
  • Apply by 2026-08-10
  • Country context United Kingdom
  • Overview Full original description on this page (390 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Account Manager

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
  • Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
  • Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
  • Coordinate with the media to disseminate advertising.
  • Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
  • Plan and execute advertising policies and strategies for organizations.

Source: O*NET

Employer website

pinewoodai.com

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Occupation family: Account Manager

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Account Manager (Automotive Retail Software/SaaS… Pinewood.AI · Solihull, England, United Kingdom