Account Manager (Automotive Retail Software/SaaS)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• How you retain and grow SaaS accounts in multi-stakeholder B2B settings
• Handling dealer pain points around retail software adoption and change
• Coordinating sales, product, and finance when contracts or rollouts stall
• How North America expansion news would affect account prioritization

Fit summary

Strong fit if you enjoy commercial ownership of automotive or SaaS customers, can translate product value for retail operators, and prefer office-based work in Solihull over remote-first roles.

Day in the role

As an Account Manager for Pinewood.AI’s automotive retail SaaS, your day centers on dealer and retail-group relationships: check-ins on platform adoption, coordinating with sales and product on contracts and renewals, and aligning promotional or rollout plans so customers get value from the software stack. Expect cross-team work with sales, finance, and implementation rather than pure media advertising, even though general account-manager tasks include planning promotional material and coordinating departments.

Skills to emphasize

• Saylor Academy — Business & Management courses (free)
• Google Project Management — Skillshop / free intro resources (free)

FAQ from this listing

Is this role remote?

The listing is on-site in Solihull, England (not remote).

What does Pinewood.AI sell?

Automotive retail software and SaaS used by dealer and retail operations.

What free learning paths match this path?

Saylor Business & Management courses and Google’s free project-management intro resources (both free).

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
• Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
• Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
• Coordinate with the media to disseminate advertising.
• Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
• Plan and execute advertising policies and strategies for organizations.
• Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
• Prepare budgets and submit estimates for program costs as part of campaign plan development.

O*NET source

Company facts (cached)

Website: pinewoodai.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Pinewood.AI as an Account Manager (Automotive Retail Software/SaaS) in Solihull, England. We're seeking an experienced Account Manager to drive client success, retention, and revenue growth across our automotive retail software and SaaS platform portfolio. The Opportunity This is a full-time Account Manager role based in Solihull, offering the chance to manage and expand relationships with key automotive retail software clients. You'll be responsible for understanding client needs within the automotive retail sector, ensuring they extract maximum value from our SaaS solutions, and identifying opportunities to deepen engagement and grow account revenue. This role sits at the intersection of client advocacy and business growth, perfect for someone who thrives in relationship-driven, consultative sales environments. Responsibilities Manage and nurture ongoing relationships with assigned automotive retail software and SaaS clients, serving as their primary point of contact Understand client business objectives and ensure our solutions align with their operational and strategic goals Monitor client health and satisfaction, proactively identifying risks and opportunities for expansion or upsell Lead regular business reviews, presenting performance metrics, insights, and recommendations for optimising platform usage Collaborate with implementation, support, and product teams to resolve client issues and enhance their experience Identify and pursue expansion opportunities within existing accounts, including additional products, users, and services Gather and relay client feedback to inform product roadmap and service improvements Maintain accurate records of all client interactions and account progress within our CRM Skills & Qualifications 3+ years of account management experience, ideally within SaaS, software, or automotive retail sectors Proven track record of growing account revenue, managing retention, or driving customer success Strong understanding of sales methodologies and ability to recognise and pursue expansion opportunities Excellent communication and negotiation skills with the confidence to manage executive-level relationships Ability to quickly grasp technical concepts and translate them into business value for clients Organised, detail-oriented, and comfortable managing multiple accounts simultaneously Proficiency with CRM systems and business intelligence tools About Pinewood.AI Pinewood.AI develops innovative automotive retail software and SaaS solutions designed to help dealerships and retail groups streamline operations, enhance customer experiences, and drive profitability. Our platform serves the automotive retail industry…

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Solihull, England, United Kingdom, hybrid, or fully remote?