Customer Service Representative

Join A. Duie Pyle as a full-time Customer Service Representative in Mount Holly, Burlington County. In this role, you'll serve as the primary point of contact for both internal teams and external customers, managing inquiries, scheduling, and communication to ensure exceptional service delivery.

What This Role Involves

As our Customer Service Representative, you'll be central to A. Duie Pyle's operations, handling a steady flow of customer interactions—from shipment scheduling to service requests and issue resolution. You'll coordinate between customers and internal teams, communicate clearly across multiple channels, and work to solve problems efficiently. Your ability to stay organized and responsive directly impacts how our customers experience A. Duie Pyle.

Your Responsibilities

• Respond to customer inquiries via phone, email, and other channels with accuracy and professionalism
• Schedule shipments and process logistics requests according to customer and operational needs
• Handle customer service requests and maintain detailed, accurate records
• Identify and resolve customer issues, escalating complex problems to appropriate teams when needed
• Provide clear, timely communication throughout all interactions to keep customers informed
• Collaborate with internal departments to coordinate deliverables and meet customer expectations
• Support operational efficiency by managing multiple inquiries and requests simultaneously

What We're Looking For

• Strong communication skills, both written and verbal, with the ability to explain information clearly
• Customer service orientation and genuine interest in helping others
• Organizational abilities and attention to detail when juggling multiple priorities
• Comfort working in a dynamic environment where priorities can shift
• Basic computer literacy and willingness to learn our systems and software
• Professional approach and reliable attendance
• Problem-solving mindset and cooperative team attitude

Working at A. Duie Pyle

A. Duie Pyle values hard work and reliability. As a full-time Customer Service Representative, you'll receive weekly pay every Friday via direct deposit, so your compensation is predictable and dependable. You'll join a team that recognizes contributions and supports professional growth in a collaborative setting.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.