- Full Time
- Eagle Rock, Los Angeles County
- 50000-75000 USD / Year
Pogos Ichmelyan - State Farm Agent
Join the Eagle Rock office of Pogos Ichmelyan - State Farm Agent as a Customer Service Representative and valued member of our agent team. This full-time position offers the opportunity to build meaningful relationships with clients while supporting their insurance needs in a fast-paced, community-focused environment.
About the Role
As a Customer Service Representative with Pogos Ichmelyan - State Farm Agent, you'll serve as a cornerstone of client satisfaction and retention. Your work directly impacts how clients experience our agency and their confidence in the protection we provide. This hands-on role blends communication, attention to detail, and genuine care for client outcomes.
What You'll Do
- Answer client inquiries via phone, email, and in-person meetings with professionalism and empathy
- Process policy applications, updates, and changes with accuracy and efficiency
- Explain insurance coverage options and help clients select appropriate protection
- Maintain detailed client records and ensure compliance with company standards
- Support the agent in policy reviews, cross-selling opportunities, and client retention efforts
- Handle billing inquiries, payment processing, and policy documentation
- Build trust by delivering consistent, personalized service to each client
What We're Looking For
- Previous customer service, insurance, or related professional experience
- Strong verbal and written communication skills
- Ability to learn insurance products and explain them clearly to diverse clients
- Detail-oriented approach to applications, policies, and record management
- Professional demeanor with patience and problem-solving mindset
- Commitment to growth and willingness to pursue state insurance licensing
Why Join Pogos Ichmelyan - State Farm Agent
We invest in our team's success. Competitive salary, performance-based bonuses, paid time off, and license reimbursement are foundational. You'll receive comprehensive training and development, flexible scheduling to support work-life balance, and clear pathways for career advancement within our Eagle Rock agency and the broader State Farm network.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Eagle Rock, Bonneville County
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Idaho is a landlocked state in the Pacific Northwest and Mountain West subregions of the Western United States. It borders Montana and Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west; the state shares a small portion of the Canada–United States border to the north with the Canadian province of British Columbia. Idaho's state capital and largest city is Bois
- Elevation 1,522m (4,993 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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