Order Specialist

Join ASM Research, An Accenture Federal Services Company, as an Order Specialist in Atlanta, Fulton County, for a full-time position where operational precision directly impacts customer success. In this role, you'll manage the critical order lifecycle—from initial intake through validation, processing, and preparation for billing and provisioning—ensuring every customer order meets our quality standards.

About the Role

The Order Specialist position is essential to our order fulfillment operations. You'll serve as a gatekeeper for order accuracy, handling each order as a complete unit of work. This role demands meticulous attention to detail, the ability to maintain focus and productivity even when facing tight processing deadlines, and the professional maturity to recognize when to seek guidance from colleagues or supervisors to maintain order quality.

What You'll Do

• Receive, review, and intake new orders, checking for completeness and data accuracy
• Validate order information against system requirements and company standards
• Process orders through our system to enable downstream provisioning and billing workflows
• Identify and escalate discrepancies, missing information, or errors for correction
• Meet daily order processing targets while maintaining accuracy standards
• Maintain detailed order records and documentation for audit and tracking purposes
• Collaborate with team members to resolve order issues and improve processes

What We're Looking For

• Demonstrated attention to detail and commitment to accuracy in fast-paced environments
• Ability to manage time effectively and work under deadline pressure
• Professional communication skills and willingness to ask for help when needed
• Experience in order processing, order management, billing support, or similar administrative or operational roles
• Proficiency with computer systems and standard business software
• Reliable, organized approach to managing multiple tasks and responsibilities

About ASM Research, An Accenture Federal Services Company

ASM Research is part of Accenture Federal Services, dedicated to operational excellence and customer commitment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.