Remote Committee Support Specialist (Junior) Bid Role

Maximus is hiring a Remote Committee Support Specialist (Junior) for a full-time bid role based in Phoenix, Maricopa County. In this position, you'll provide essential administrative and customer-facing support while working from home, helping maintain strong customer relationships and operational efficiency across our organization.

About the Role

As a Committee Support Specialist at Maximus, you'll play a key part in our customer engagement and administrative operations. You'll manage both inbound and outbound communications, address customer inquiries, coordinate meeting logistics, and ensure customers receive prompt, knowledgeable assistance with their service needs. This full-time remote role offers the opportunity to grow your professional skills in a structured environment while supporting our Phoenix-area operations.

What You'll Do

• Answer inbound customer calls with professionalism and efficiency, addressing inquiries and concerns
• Place outbound calls to support business development, customer retention, and satisfaction objectives
• Prepare and distribute correspondence, meeting materials, and administrative documentation
• Apply company procedures, scripts, and established best practices to ensure quality and consistency
• Reference company directories, systems, service offerings, and product information to assist customers accurately
• Maintain organized records and coordinate communication across departments and stakeholders

What We're Looking For

• Strong verbal communication skills and professional telephone etiquette
• Ability to follow procedures and scripts while delivering authentic customer service
• Proficiency with documentation, typing, and office applications
• Customer service orientation focused on satisfaction and retention
• Organizational skills and attention to detail
• Ability to work independently and reliably in a remote environment
• Openness to learning company processes, systems, and service offerings

About Maximus

Maximus is a mission-driven company serving government and commercial customers with solutions that enhance service delivery and operational effectiveness. We value professionalism, customer focus, and excellence in everything we do.

How to Apply

Apply through this listing to be considered for the Remote Committee Support Specialist (Junior) Bid Role at Maximus in Phoenix. We're excited to meet candidates ready to contribute their skills to our growing team.