Maximus
ServiceNow Administrator at Maximus in Old Town, Pennington County. Join our Technology and Consulting Services team as a ServiceNow Subject Matter Expert and Technical Team Lead, driving IT Service Management and IT Operations Management solutions for a key government agency.
About the Role
This full-time position centers on advancing and managing our ServiceNow platform to support critical IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities. You'll lead the platform's technical strategy and evolution, ensuring it meets both current operational demands and future agency objectives.
What You'll Do
- Serve as the primary ServiceNow Subject Matter Expert and technical leader for ITSM and ITOM operations
- Prioritize and oversee the backlog of ServiceNow enhancements and platform improvements
- Design and deliver ServiceNow solutions that address agency requirements and drive operational efficiency
- Provide technical guidance and leadership to IT teams implementing ServiceNow capabilities
- Manage platform administration, configuration, and optimization across ITSM and ITOM modules
- Partner with stakeholders to translate business needs into scalable technical implementations
What We're Looking For
- Extensive hands-on expertise in ServiceNow, especially ITSM and ITOM modules
- Proven experience as a ServiceNow administrator or in a comparable platform leadership role
- Strong background in IT service management frameworks and best practices
- Demonstrated ability to lead technical teams and manage enterprise-scale projects
- Clear communication skills and stakeholder management experience
- Commitment to continuous learning as the ServiceNow platform evolves
About Maximus
Maximus is a trusted technology and consulting partner to government agencies nationwide. Our TCS division specializes in designing and supporting mission-critical systems that serve the public.
How to Apply
To apply for this ServiceNow Administrator position in Old Town, Pennington County, submit your application through this listing.
To apply for this job please visit www.adzuna.com.
About this role & career path
Working in Old Town, Pennington County
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