Insurance Account Representative – State Farm Agent Team Member

Join Diane Trennert - State Farm Agent as an Insurance Account Representative in Palos Hills, Cook County, and become an essential part of our growing agency. In this full-time role, you'll serve as a trusted point of contact for our customers while supporting daily operations and driving meaningful growth through excellent service.

About the Role

As an Insurance Account Representative for our State Farm agency, you'll manage customer relationships and handle critical administrative functions that keep our business running smoothly. This position bridges customer needs with agency services, ensuring every interaction strengthens client loyalty and expands our book of business. You'll work in a collaborative team environment focused on delivering exceptional service and building long-term customer partnerships.

What You'll Do

• Manage customer accounts and provide responsive support for policy inquiries, claims questions, and coverage needs
• Process insurance applications, renewals, and policy updates accurately and efficiently
• Build and maintain strong customer relationships through professional, courteous communication
• Assist customers in understanding their coverage options and finding appropriate insurance solutions
• Coordinate with agency management and insurance carriers to resolve customer issues
• Maintain organized records and ensure compliance with agency procedures and insurance regulations
• Contribute to agency growth by supporting customer retention and identifying cross-sell opportunities

What We're Looking For

• Strong customer service orientation and excellent communication skills
• Attention to detail and ability to manage multiple tasks accurately
• Professionalism and reliability in a fast-paced environment
• Problem-solving mindset and willingness to go the extra mile for customers
• Basic computer proficiency and familiarity with business software
• Insurance industry experience or demonstrated willingness to obtain necessary licenses and training
• High school diploma or equivalent required

Why Join Us

We invest in our team's success. This position includes license reimbursement, performance-based bonuses, paid time off, and comprehensive training and development opportunities. You'll have a clear path for advancement within our growing agency and access to competitive compensation.

About Diane Trennert - State Farm Agent

Our State Farm agency serves Palos Hills and the surrounding Cook County communities. We're committed to providing personalized insurance solutions and exceptional customer service. We believe in building a strong team culture where every team member contributes to our mission of protecting our customers' financial futures.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.