Support Service Worker – Rockhampton

Mercy Community invites applications for a Part Time Support Service Worker - Rockhampton based in the Rockhampton Region, Queensland. Join the team at Leinster Place and help deliver hospitality and everyday support that lifts the wellbeing of residents.

Position Summary

The Support Service Worker - Rockhampton role at Mercy Community centres on providing practical hospitality and support that keeps life at Leinster Place comfortable and welcoming. Working Part Time across the Rockhampton Region, Queensland, you will complete a varied mix of duties that change with residents’ needs, always with pride in service quality and a focus on the people who call the site home. This Support Service Worker position suits someone who enjoys hands-on work and seeing the positive impact of reliable daily assistance.

Responsibilities

• Provide high-standard hospitality and support services that promote residents’ comfort and wellbeing at Leinster Place
• Carry out routine food-service, cleaning, laundry and facility-care tasks to maintain a clean and inviting environment
• Respond flexibly to the changing needs of residents and the team, ensuring support remains consistent throughout each shift
• Uphold hygiene, safety and quality standards expected of a Support Service Worker - Rockhampton
• Collaborate with colleagues so that every resident experience feels attentive and seamless
• Contribute to a calm, orderly setting that encourages residents to feel valued and at ease

Requirements

• Genuine interest in hospitality and person-centred support work within a residential setting
• Reliable, organised approach and ability to manage varied practical tasks across a Part Time schedule
• Clear communication and a respectful manner when interacting with residents and team members
• Willingness to follow hygiene, safety and service procedures standard to Support Service Worker roles
• Capacity to work effectively in the Rockhampton Region, Queensland, including at Leinster Place
• Prior experience in support, hospitality or similar service environments is advantageous but not essential

Working at Mercy Community

Mercy Community is hiring for this role and offers a supportive team environment. Staff describe a friendly, dedicated atmosphere where collaborative effort and care for residents sit at the centre of daily work. As a Support Service Worker - Rockhampton you will find colleagues ready to share knowledge and a culture that values the contribution each person makes to life at Leinster Place in the Rockhampton Region, Queensland.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.