Capital One
Capital One is hiring a Sr. Associate, Business Development - Hotel Connectivity Account Manager to join its team on-site near Grand Central in Manhattan, owning the partnerships that keep hotel booking integrations running smoothly.
About the Role
As a Hotel Connectivity Account Manager at Capital One, you will manage a dedicated portfolio of hotel connectivity partners from our Grand Central, Manhattan office. You become the go-to contact for each partner, balancing two responsibilities at once: keeping their technical integrations healthy and shaping the commercial direction of the relationship. While the work spans strategy, the bulk of your day centers on hands-on operational support that keeps supplier connections reliable.
Key Responsibilities
- Serve as the primary point of contact for an assigned group of hotel connectivity partners.
- Diagnose and resolve high-priority integration problems before they affect partners or travelers.
- Track and evaluate the technical performance of each supplier connection, flagging issues early.
- Guide the commercial strategy for your accounts alongside the day-to-day operational workload.
- Coordinate across internal teams to maintain the long-term health of every partnership.
Qualifications
- Experience in business development, account management, or technical partner support, ideally within travel, hospitality, or connectivity platforms.
- Comfort troubleshooting integration and supplier-side technical issues under time pressure.
- Strong relationship-management skills, with the ability to juggle both technical and commercial conversations.
- Organized, detail-focused approach to owning a portfolio of multiple partner accounts.
- Willingness to work on-site in Grand Central, Manhattan in this full-time position.
About Capital One
Capital One is a technology-driven organization that connects people with reliable products and services. This Manhattan-based connectivity team works at the intersection of travel, hospitality, and engineering, supporting the partner integrations that power seamless hotel experiences.
How to Apply
Ready to take ownership of hotel connectivity partnerships with Capital One in Grand Central, Manhattan? View the full listing and apply for the Sr. Associate, Business Development - Hotel Connectivity Account Manager role here.
To apply for this job please visit www.adzuna.com.
Working in Grand Central, Manhattan
Grand Central Terminal is a commuter rail terminal at 42nd Street and Park Avenue in Midtown Manhattan, New York City. Grand Central is the southern terminus of the Metro-North Railroad's Harlem, Hudson and New Haven Lines, serving the northern parts of the New York metropolitan area. It also serves the Long Island Rail Road through Grand Central Madison, a 16-acre (6.5 ha) addition to the station located underneath the Metro-North tracks, built from 2007 to 2023. The terminal also connects to the New York City Subway at the Grand Central–42nd Street station. The terminal is the third-busiest
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