- Company: O'connor's Singapore (nationwide) Pte Ltd
- Location: Singapore (nationwide) (nationwide)
- Salary: S$936–S$1,476/wk
O'connor's Singapore (nationwide) Pte Ltd — company details are preparing and update automatically in a few seconds (or refresh).
O'Connor's Singapore (nationwide) (nationwide) Pte Ltd - Singapore (nationwide) (nationwide)
About the Role
We are seeking a capable supervisor to lead the Technical Support team in responding to service and fault calls. The role involves planning on-site servicing and maintenance, scheduling team work, and ensuring timely SLA compliance at customer sites.
What You'll Do
- Plan and execute on-site servicing and maintenance activities
- Schedule and coordinate the Technical Support team's workload
- Ensure strict adherence to Service Level Agreements (SLAs)
- Resolve customer service issues promptly and effectively
- Monitor and report on team performance metrics
- Collaborate with cross-functional teams for seamless support delivery
What We're Looking For
- Diploma in Biomedical or Security Technology
- A minimum of 5 years of experience in the field, including at least 2 years in a leadership role
- Strong problem-solving and customer service skills
- Excellent communication and interpersonal abilities
- Proven ability to manage multiple tasks and prioritize effectively
- Familiarity with technical support processes and procedures
About O'Connor's Singapore (nationwide) (nationwide) Pte Ltd
O'Connor's Singapore (nationwide) (nationwide) Pte Ltd is a reputable company based in Singapore (nationwide) (nationwide), dedicated to providing high-quality technical support services. We are committed to excellence and customer satisfaction.
Apply Today
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Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Senior Technical Support Lead – On-Site & SLA Champion
- Employer O'connor's Singapore (nationwide) Pte Ltd
- Location Singapore (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) S$936–S$1,476/wk
- Posted August 6, 2026
- Apply by September 5, 2026
- Country Singapore (nationwide)
- Overview Full job description on this page (205 words)
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