- Company: Senior Investigator
- Location: Wellington, New Zealand
- Salary: NZ$72,153–NZ$90,191/yr
HDC Recruitment at a glance
Senior Investigator — HDC Recruitment, Wellington, New Zealand
Position Summary
HDC Recruitment is seeking a Senior Investigator for several full-time, fixed-term positions in Auckland CBD (Britomart) or Wellington CBD. The role involves strong analytical and communication skills with a focus on resolution. Previous experience in the health or disability sector is advantageous.
What You'll Do
- Conduct thorough investigations into complaints related to health and disability services
- Analyze complex data and information to identify issues and recommend solutions
- Communicate effectively with stakeholders, including service providers, consumers, and HDC staff
- Promote and protect the rights of individuals receiving health and disability services
Who We're Looking For
- Strong analytical skills to handle complex investigations
- Exceptional communication abilities for effective stakeholder engagement
- Experience in the health or disability sector is advantageous but not mandatory
- A commitment to promoting and protecting consumer rights
About HDC Recruitment
The Health and Disability Commissioner (HDC) aims to promote and protect health and disability services. This role supports these objectives by investigating complaints and ensuring high standards of service delivery.
How to Apply
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Working in Wellington, New Zealand
Weather right now in Wellington, New Zealand: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Wellington is New Zealand’s capital, at the southwestern tip of the North Island between Cook Strait and the Remutaka Range. It is the country’s third-largest city and the administrative centre of the Wellington Region, and the world’s southernmost capital of a sovereign state. See Wellington.
Wellington is the capital city of New Zealand. It is located at the southwestern tip of the North Island, between Cook Strait and the Remutaka Range. Wellington is the third-largest city in New Zealand, and is the administrative centre of the Wellington Region. It is the world's southernmost capital of a sovereign state. Wellington features a temperate maritime climate, and is the world's windiest
🇳🇿 Relocation safety for New Zealand: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in New Zealand: 5.1% — via World Bank
GDP per capita in New Zealand: $49,591 — via World Bank
Consumer price inflation in New Zealand: 2.8% (annual) — via World Bank
Real GDP growth in New Zealand: 0.5% (annual) — via World Bank
Average hours worked per year in New Zealand: 1,723 — via OECD
Recent seismic activity: 5 earthquakes (M4.5+) within 200km in the last 6 months — largest M4.6 near 26 km E of Hanmer Springs, New Zealand. via USGS
Nearby green space: 12 parks within 1.5km — closest is Aro Park. via OpenStreetMap
Nearest public transit: Willis Street at Willbank Court (bus stop, 167m). via OpenStreetMap
- Elevation 14m (46 ft)
Source: Wikipedia (state)
About this role & career path
The role aligns with O*NET Investigator work (SOC 13-1031.00): examining coverage, analysing evidence, processing claims within authority, and applying technical and human-relations skills to settle cases and support a lower loss ratio. Progression often deepens specialism in complex liability and mentoring junior investigators. Source: O*NET.
Traits that fit this role
- Cautiousness
- Integrity
- Attention to Detail
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET
Industry news
- Consumer Finance Monitor Celebrates 15 Years of Covering the Consumer Financial Services Industry - Consumer Finance Monitor
- Perspectives on Regulation of Systemic Risk in the Financial Services Industry - American Enterprise Institute - AEI
- How financial services organizations are using AI in 2026 - RSM US LLP
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Business & Financial Operations occupations earn a national median of $76,859 — via US Census ACS / Data USA
Build the skills for this role
Build strength in claims analysis, evidence review (police, medical, property), settlement judgement within policy, and clear written findings. No certification resources were supplied for this family.
- Walk through how you verify coverage and validity before settlement.
- Describe a case where you balanced technical rules with fair, prompt disposal.
- Explain how you structure findings and recommendations from mixed evidence.
Strong fit if you thrive on rigorous claims investigation, careful liability assessment, and senior-level judgement in a Wellington-based, non-remote Senior Investigator role via HDC Recruitment.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Senior Investigator
- Employer Senior Investigator
- Location Wellington, New Zealand
- Type Full Time
- Pay (from listing) NZ$72,153–NZ$90,191/yr
- Posted July 22, 2026
- Apply by August 22, 2026
- Country New Zealand
- Overview Full job description on this page (210 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Investigator
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Pay and process claims within designated authority level.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Explore related openings
Occupation family: Investigator
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