Senior Internal Communications and Engagement Lead

Telstra invites applications for the Senior Internal Communications and Engagement Lead position based in Australia (Flexible). This full-time opportunity suits an experienced professional ready to strengthen employee dialogue and connection across the business.

About the Role

The Senior Internal Communications and Engagement Lead at Telstra in Australia (Flexible) will take ownership of internal messaging frameworks that keep teams aligned, informed and motivated. Working as a full-time member of the wider communications function, the role focuses on crafting clear narratives that support organisational goals, amplify leadership voices and build a positive workplace culture. Success in this Senior Internal Communications and Engagement Lead post means turning strategy into practical channels and campaigns that genuinely resonate with colleagues throughout Australia.

Your Responsibilities

• Design and execute comprehensive internal communication strategies that reinforce key priorities and foster shared understanding
• Plan and deliver engagement programmes that improve participation, feedback loops and a sense of belonging
• Partner closely with executives and people leaders to prepare and cascade important announcements
• Oversee content calendars, channel management and storytelling across digital and in-person formats
• Monitor audience response, gather insights and refine approaches to maximise impact and reach
• Advise on change-related communications to help teams navigate transitions smoothly
• Build revealing toolkits, templates and best-practice guides for local communicators and managers

Skills & Qualifications

• Proven background leading internal communications and employee engagement at a senior level
• Exceptional writing, editing and verbal presentation ability with a talent for clear, audience-centred messaging
• Strong stakeholder management skills and the confidence to advise senior leaders
• Demonstrated capability in multi-channel content planning and campaign measurement
• Ability to work collaboratively in a dynamic, Australia-based environment while maintaining high attention to detail
• Solid understanding of culture-building techniques and change communication principles

About the Company

Telstra is hiring for this Senior Internal Communications and Engagement Lead role and offers a supportive team environment in Australia (Flexible).

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.