Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare examples of multi-channel internal campaigns at scale, how you brief during incidents, and how you measure engagement. Expect questions on writing for frontline vs corporate audiences and partnering with people, brand, and operations teams.
Strong fit if you have senior IC experience in large, regulated or customer-critical organisations and can stay calm, clear, and consistent when network reliability is in the headlines.
As Senior Internal Communications and Engagement Lead at Telstra, a typical day centres on briefing leaders on workforce messages, drafting and channeling internal updates (especially during service incidents), coordinating engagement campaigns across a large distributed workforce, and aligning tone with brand and regulatory sensitivity in a national telco.
Strengthen executive writing, change/comms planning, measurement of engagement, and crisis-internal playbooks for outage-heavy environments. No certification resources were provided for this listing.
The listing shows Australia (flexible) and is not marked fully remote (remote flag is 0).
It is Australia’s largest telecoms provider by market share, operating networks and related services (ASX: TLS).
No—salary figures and Glassdoor/Indeed-style ratings are not in the provided data.
Website: telstra.com
Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets related products and services. It is a member of the S&P/ASX 20 stock index, and is Australia's largest telecommunications company by market share. As of June 2025, Telstra CEO Vicky Brady joined the board of the BCA, one of Australia's most influential gas lobby groups.
Public cache only — not an employee review.
Telstra invites applications for the Senior Internal Communications and Engagement Lead position based in Australia (Flexible). This full-time opportunity suits an experienced professional ready to strengthen employee dialogue and connection across the business. About the Role The Senior Internal Communications and Engagement Lead at Telstra in Australia (Flexible) will take ownership of internal messaging frameworks that keep teams aligned, informed and motivated. Working as a full-time member of the wider communications function, the role focuses on crafting clear narratives that support organisational goals, amplify leadership voices and build a positive workplace culture. Success in this Senior Internal Communications and Engagement Lead post means turning strategy into practical channels and campaigns that genuinely resonate with colleagues throughout Australia. Your Responsibilities Design and execute comprehensive internal communication strategies that reinforce key priorities and foster shared understanding Plan and deliver engagement programmes that improve participation, feedback loops and a sense of belonging Partner closely with executives and people leaders to prepare and cascade important announcements Oversee content calendars, channel management and storytelling across digital and in-person formats Monitor audience response, gather insights and refine approaches to maximise impact and reach Advise on change-related communications to help teams navigate transitions smoothly Build revealing toolkits, templates and best-practice guides for local communicators and managers Skills & Qualifications Proven background leading internal communications and employee engagement at a senior level Exceptional writing, editing and verbal presentation ability with a talent for clear, audience-centred messaging Strong stakeholder management skills and the confidence to advise senior leaders Demonstrated capability in multi-channel content planning and campaign measurement Ability to work collaboratively in a dynamic, Australia-based environment while maintaining high attention to detail Solid understanding of culture-building techniques and change communication principles About the Company Telstra is hiring for this Senior Internal Communications and Engagement Lead role and offers a supportive team environment in Australia (Flexible). Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-18 UTC · getajob.ai