Sales Associate / Jewelry Consultant – Zales – Pinnacle At Tutwiler Farm

Join Zales in Birmingham, Alabama as a full-time Sales Associate and Jewelry Consultant. Help customers discover the perfect pieces to celebrate life's most important moments while building a meaningful career in fine jewelry retail at Pinnacle at Tutwiler Farm.

About the Role

As a Jewelry Consultant at Zales, you'll serve as the trusted advisor customers turn to when selecting engagement rings, gemstone jewelry, watches, and fine accessories. This position combines genuine customer care with product expertise to guide shoppers toward pieces that reflect their personal style and values.

What You'll Do

• Welcome and engage customers with authentic interest in their needs and occasions
• Educate customers about diamonds, gemstones, metals, and jewelry craftsmanship
• Present curated selections and styling recommendations that match customer preferences and budgets
• Complete sales transactions with accuracy, professionalism, and attention to detail
• Maintain visual displays and ensure the showroom reflects our brand's standards
• Build lasting customer relationships and encourage loyalty
• Participate in inventory management and store operations
• Stay informed about new collections, promotions, and jewelry trends

What We're Looking For

• Genuine passion for customer service and helping people find what they love
• Strong communication and listening skills
• Ability to connect with customers from diverse backgrounds
• Willingness to develop jewelry product knowledge
• Organized, detail-oriented, and reliable approach to work
• Professional appearance and positive demeanor
• Sales or jewelry retail experience a plus—we provide training for the right candidate

About Signet Jewelers

Signet Jewelers is a purpose-driven leader in fine jewelry retail. Zales, a cornerstone of the Signet family, has served customers across America for generations, combining quality, craftsmanship, and personalized service to celebrate love and meaningful moments.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.