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Sales Associate / Jewelry Consultant – Zales

Signet Jewelers · Birmingham, Jefferson County

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Company facts (cached)

Website: signetjewelers.com

Signet Jewelers Ltd. is, as of 2025, the world's largest retailer of diamond jewellery. The company is domiciled in Bermuda and headquartered in Akron, Ohio through the Fairlawn suburb, and is listed on the New York Stock Exchange. The group operates in the middle-market jewellery segment and holds number one positions in the US, Canada, and UK speciality jewellery markets. Certain brands, like Ernest Jones in the UK, operate in the upper middle market. Signet Jewelers owns and operates the companies Blue Nile, Zales, Kay Jewelers, Jared, JamesAllen.com, and others.

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Role overview (listing rewrite)

Join Zales in Birmingham, Alabama as a full-time Sales Associate and Jewelry Consultant. Help customers discover the perfect pieces to celebrate life's most important moments while building a meaningful career in fine jewelry retail at Pinnacle at Tutwiler Farm. About the Role As a Jewelry Consultant at Zales, you'll serve as the trusted advisor customers turn to when selecting engagement rings, gemstone jewelry, watches, and fine accessories. This position combines genuine customer care with product expertise to guide shoppers toward pieces that reflect their personal style and values. What You'll Do Welcome and engage customers with authentic interest in their needs and occasions Educate customers about diamonds, gemstones, metals, and jewelry craftsmanship Present curated selections and styling recommendations that match customer preferences and budgets Complete sales transactions with accuracy, professionalism, and attention to detail Maintain visual displays and ensure the showroom reflects our brand's standards Build lasting customer relationships and encourage loyalty Participate in inventory management and store operations Stay informed about new collections, promotions, and jewelry trends What We're Looking For Genuine passion for customer service and helping people find what they love Strong communication and listening skills Ability to connect with customers from diverse backgrounds Willingness to develop jewelry product knowledge Organized, detail-oriented, and reliable approach to work Professional appearance and positive demeanor Sales or jewelry retail experience a plus—we provide training for the right candidate About Signet Jewelers Signet Jewelers is a purpose-driven leader in fine jewelry retail. Zales, a cornerstone of the Signet family, has served customers across America for generations, combining quality, craftsmanship, and personalized service to celebrate love and meaningful moments. How to Apply Apply through this listing to join our Zales team in Birmingham, Jefferson County.

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Generated for personal interview prep · 2026-08-01 UTC · getajob.ai