- Company: Singtel
- Location: Mornington Peninsula, Melbourne Region
- Salary: Pay not listed
Singtel at a glance
singtel.com- Founded 1879
- Ticker SNGNF
Investor research: Yahoo Finance
SEC filings mentioning "Singtel": 421 — search EDGAR
Singapore Telecommunications Limited (Singtel) is a Singaporean telecom group founded in 1879 (ticker SNGNF), the country’s main fixed-line operator and one of four major mobile carriers. Recent coverage highlights data-center expansion, AI-led digital growth, and funding options such as a possible REIT for AI and data-center build-out (CNBC; Data Center Dynamics).
6,021 Wikipedia views in July 2026 — a rough gauge of public visibility.
Retail Consultant, Mornington, Singtel, Mornington Peninsula, Melbourne Region
About the Role
Singtel is seeking a vibrant and motivated Casual Retail Service Consultant to join our team in Mornington. As a key member of the retail service team, you will be responsible for providing exceptional customer service, assisting customers with their telecommunications needs, and contributing positively to the overall customer experience.
Your Responsibilities
- Provide excellent customer service by addressing inquiries and resolving issues in a timely manner
- Assist customers with mobile, broadband, and digital solutions, including sales, activations, and troubleshooting
- Build strong relationships with customers to ensure their satisfaction and loyalty
- Participate in team activities and contribute to a supportive work environment
Requirements
- Vibrant personality and excellent communication skills
- Motivated and proactive approach to customer service
- Positive attitude and the ability to maintain a friendly demeanor under pressure
- Basic knowledge of telecommunications products and services is advantageous but not mandatory as training will be provided
Why Join Singtel
Joining Singtel means being part of one of Australia’s leading telecommunications providers. You’ll have the opportunity to work with a supportive team, contribute to positive customer experiences, and grow your career in a dynamic environment.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Singtel online
What people say about Singtel
Available discussion links are older Hacker News threads with only tangential Asia-tech context, not retail-store feedback. News focus is strategic: AI and digital earnings ambition (Computer Weekly) and accountability after network outages (SCMP). No verified employee ratings in DATA.
- Singapore's startup scene
- Analyse Asia #30: Twitter in Asia Pacific with Aliza Knox
- Squire: FastMail’s rich text editor
- Sprint Will Sell a $12 Wireless Plan that Only Connects to Facebook or Twitter
Recent news
- Singtel targets data center capacity expansion - CNBC
- Singtel’s AI push could lift its digital business to a third of earnings - Computer Weekly
- Singapore telco slashes CEO’s salary after outages - South China Morning Post
- Singapore telco Singtel considers REIT to fund data center and AI build-out - Data Center Dynamics
- Singtel CEO’s Pay Cut 17% to $5.3 Million After Network Outages - Bloomberg.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Mornington Peninsula, Melbourne Region
Build the skills for this role
Prioritize product knowledge (mobile, broadband, devices), consultative selling, POS accuracy, and clear explanations of plans and aftercare. Customer empathy and calm troubleshooting matter more than formal certs here—DATA lists no required certifications.
- Walk through a retail consult: discovery questions, plan match, objection handling.
- Explain how you handle queue pressure and service complaints without overpromising.
- Ask how Singtel measures store targets and supports network-related escalations.
Strong fit if you like face-to-face telecom retail, structured product catalogs, and on-site customer problem-solving on the Mornington Peninsula. Thin fit if you want remote work or purely back-office network roles.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Retail Consultant, Mornington
- Employer Singtel
- Location Mornington Peninsula, Melbourne Region
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 16, 2026
- Apply by September 16, 2026
- Overview Full job description on this page (250 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Singapore's startup scene
- Hacker News — Analyse Asia #30: Twitter in Asia Pacific with Aliza Knox
- Hacker News — Squire: FastMail’s rich text editor
- Hacker News — Sprint Will Sell a $12 Wireless Plan that Only Connects to Facebook or Twitter
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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