- Company: Optus
- Location: Barton, South Canberra
- Salary: Pay not listed
Optus at a glance
optus.com.au- Founded 1981
- Employees 8700
SEC filings mentioning "Optus": 466 — search EDGAR
Federal funding recipient: largest known award $26K from the Department of Defense (started Mar 19, 2015) — via USAspending.gov
Igf::cl::igf nortel pbx telephone maintenance
106 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Optus (Singtel Optus) is Australia’s second-largest telco, based in Macquarie Park, Sydney, with about 8,700 staff and more than 11 million customers (optus.com.au). Founded in 1981, its mobile network covers most of the population, with a SpaceX partnership aimed at fuller coverage by 2026.
5,133 Wikipedia views in July 2026 — a rough gauge of public visibility.
Retail Consultant, Belconnen
Optus, Barton, South Canberra
About the Role
We are seeking a vibrant and motivated Casual Retail Service Consultant to join our dynamic team at Optus in Belconnen. As a key member of our retail service team, you will play an integral role in providing exceptional customer service to our diverse clientele.
- Assist customers with their queries regarding mobile, broadband, and digital solutions
- Sell products and services while ensuring a positive customer experience
- Process transactions accurately and efficiently
- Provide product demonstrations and offer product information
- Support team members in achieving sales targets and maintaining high service standards
Core Duties
Your primary responsibilities will include:
- Engaging with customers to understand their needs and providing tailored solutions
- Maintaining a clean, organized, and inviting retail environment
- Participating in regular team meetings and training sessions
- Adhering to company policies and procedures
Who We're Looking For
We are looking for an individual who:
- Loves helping people and thrives in a customer service environment
- Has excellent communication skills, both verbal and written
- Is detail-oriented with strong organizational abilities
- Can work well under pressure in a fast-paced retail setting
- Possesses a positive attitude and the ability to build rapport with customers
About Optus
Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband, and digital solutions. As part of our team, you will be contributing to the success of a company that values innovation, teamwork, and customer satisfaction.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Optus is committed to diversity and inclusion in the workplace, and we encourage applications from all qualified candidates.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Optus online
What people say about Optus
- Who Do You Believe, Randall Stross or Your Own Lying Eyes?
- Donkey Kong Remixed for the Tandy CoCo 3
- Getting Things Done – Revised 2015
- Here’s how badly the USA is getting ripped off by its mobile phone providers
Recent news
- KPMG Australia Scandal Widens After it Confirms Optus Data Was Misused - Insurance Journal
- 'Shouldn't occur': Change demanded after Telstra outage - ABC News & Headlines – Australian Broadcasting Corporation
- Optus trials automation to restore mobile coverage during network outages - Telecompaper
- KPMG Australia faces scrutiny over misuse of Optus information – report - International Accounting Bulletin
- KPMG leaked confidential Optus information and surveilled whistleblower’s laptop, inquiry hears - The Guardian
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Barton, South Canberra
Weather right now in Barton, South Canberra: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is listed for Belconnen with location data pointing to Barton in South Canberra, ACT. Expect a Canberra retail/store setting rather than remote work.
National unemployment rate in Australia: 4.1% — via World Bank
GDP per capita in Australia: $65,130 — via World Bank
Consumer price inflation in Australia: 2.9% (annual) — via World Bank
Real GDP growth in Australia: 1.4% (annual) — via World Bank
Average hours worked per year in Australia: 1,633 — via OECD
- Elevation 557m (1,827 ft)
Be ready to talk through retail sales wins, clear explanations of telco products, and calm handling of frustrated customers. Expect scenario questions on plan recommendations, device trade-ins, and how you’d represent Optus after public coverage or data-handling news.
Strong fit if you enjoy face-to-face retail, can explain tech simply, and want store experience with a major Australian network brand in the Canberra area.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Retail Consultant, Belconnen
- Employer Optus
- Location Barton, South Canberra
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 23, 2026
- Apply by September 22, 2026
- Country Australia
- Overview Full job description on this page (285 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Who Do You Believe, Randall Stross or Your Own Lying Eyes?
- Hacker News — Donkey Kong Remixed for the Tandy CoCo 3
- Hacker News — Getting Things Done – Revised 2015
- Hacker News — Here’s how badly the USA is getting ripped off by its mobile phone providers
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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2 other opening(s) at Optus on Get A Job.AI
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