Remote Automotive Customer Service Representative (Bilingual Spanish)

Join Teleperformance USA as a Remote Automotive Customer Service Representative-Bilingual (Spanish), supporting drivers and vehicle owners with friendly, fluent assistance in both English and Spanish — all from the comfort of your home in Minnesota.

About the Role

As a Remote Automotive Customer Service Representative-Bilingual (Spanish) with Teleperformance USA, you'll be the voice that helps customers resolve their automotive-related questions and concerns. This full-time, work-from-home position based in Minnesota is ideal for service-minded professionals who are comfortable communicating clearly in two languages and enjoy turning everyday inquiries into positive experiences.

Key Responsibilities

• Assist customers in both Spanish and English across phone, chat, or digital channels in the automotive support space.
• Listen carefully to identify each caller's needs and deliver accurate, helpful solutions.
• Troubleshoot and resolve automotive service questions with patience and professionalism.
• Accurately log interactions and follow established processes and quality standards.
• Represent the Teleperformance brand and its client partners with care on every contact.

Qualifications

• Fluency in both Spanish and English, spoken and written.
• Strong communication, active listening, and problem-solving abilities.
• Comfort working independently in a remote, full-time environment.
• A customer-first mindset and the patience to support a wide range of inquiries.
• Authorization to work and reside in Minnesota.

About Teleperformance USA

Teleperformance (TP) is a global, digitally driven business services company that partners with many of the world's leading brands. With a workforce of more than 500,000 dedicated people speaking over 300 languages, TP combines worldwide scale with local presence to help organizations simplify and strengthen their operations in meaningful, sustainable ways.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.