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Best fit if you are fluent in Spanish and English, comfortable on high-volume remote phone support, and patient with automotive customer issues. Weigh Teleperformance USA’s recent public labor, wage-compliance, and security headlines against the role’s remote flexibility and bilingual demand.
As a remote bilingual (Spanish) automotive customer service representative for Teleperformance USA, a typical day is phone/chat support for vehicle-related inquiries: verifying accounts, explaining service or repair status, logging tickets, de-escalating frustrated callers, and documenting outcomes in CRM tools—switching between English and Spanish as needed while meeting handle-time and quality targets.
Pair those with polished Spanish phone etiquette and basic auto-service vocabulary.
The listing flags remote (remote=1) with Minnesota as the location reference; confirm eligibility, equipment, and any onsite exceptions with the recruiter.
The title is automotive CSR; prior auto knowledge helps but bilingual customer service and CRM habits are often the core screen—ask how much product training is provided.
For Customer Service Representatives, free options in the data include HubSpot Academy Customer Service Fundamentals and Alison customer service courses (free to learn).
Website: teleperformanceusa.com
Public cache only — not an employee review.
Join Teleperformance USA as a Remote Automotive Customer Service Representative-Bilingual (Spanish), supporting drivers and vehicle owners with friendly, fluent assistance in both English and Spanish — all from the comfort of your home in Minnesota. About the Role As a Remote Automotive Customer Service Representative-Bilingual (Spanish) with Teleperformance USA, you'll be the voice that helps customers resolve their automotive-related questions and concerns. This full-time, work-from-home position based in Minnesota, US is ideal for service-minded professionals who are comfortable communicating clearly in two languages and enjoy turning everyday inquiries into positive experiences. Key Responsibilities Assist customers in both Spanish and English across phone, chat, or digital channels in the automotive support space. Listen carefully to identify each caller's needs and deliver accurate, helpful solutions. Troubleshoot and resolve automotive service questions with patience and professionalism. Accurately log interactions and follow established processes and quality standards. Represent the Teleperformance brand and its client partners with care on every contact. Qualifications Fluency in both Spanish and English, spoken and written. Strong communication, active listening, and problem-solving abilities. Comfort working independently in a remote, full-time environment. A customer-first mindset and the patience to support a wide range of inquiries. Authorization to work and reside in Minnesota, US. About Teleperformance USA Teleperformance (TP) is a global, digitally driven business services company that partners with many of the world's leading brands. With a workforce of more than 500,000 dedicated people speaking over 300 languages, TP combines worldwide scale with local presence to help organizations simplify and strengthen their operations in meaningful, sustainable ways. How to Apply Ready to grow your career as a Remote Automotive Customer Service Representative-Bilingual (Spanish) with Teleperformance USA in Minnesota? View the full listing and apply here.
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