Remote Automotive Customer Service Representative

Join Teleperformance USA as a Remote Automotive Customer Service Representative based in Montana, Jefferson County. We're looking for a skilled communicator ready to deliver exceptional support to automotive clients across the country from your home.

About the Role

As an Automotive Customer Service Representative with Teleperformance USA, you'll serve as the primary connection between our automotive clients and their customers. Working entirely remote from Montana, you'll handle inbound and outbound communications using our web-based platforms, delivering responsive, professional support that builds lasting customer relationships.

What You'll Do

• Respond to inbound customer inquiries via phone and digital channels regarding automotive services and products
• Conduct outbound communications to follow up on customer accounts and resolve pending issues
• Use web-based tools and systems to access customer information and process requests efficiently
• Document all interactions accurately to maintain complete customer records
• Identify customer needs and provide solutions that exceed expectations
• Route complex matters to appropriate teams when specialized expertise is required

What We're Looking For

• Strong written and verbal communication abilities
• Composure and professionalism when handling high-volume customer interactions
• Reliable home internet connection and a dedicated workspace for remote work
• Comfort navigating computer systems and web-based applications
• Genuine passion for solving customer problems and delivering positive experiences
• Availability for full-time employment with flexibility as business needs require

About Teleperformance USA

Teleperformance USA partners with leading brands across automotive, technology, retail, and beyond to create outstanding customer experiences. We combine talented service professionals with innovative technology to solve complex customer challenges. As a remote Automotive Customer Service Representative, you'll be part of a company that values every customer interaction.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.