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Pharmacy Customer Service Associate

  • Company: Walgreens
  • Location: Lake In The Hills, Illinois
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Walgreens — company details are preparing and update automatically in a few seconds (or refresh).

Join the Walgreens team as a Pharmacy Customer Service Associate in Lake In The Hills, Illinois, where you'll deliver exceptional service at the heart of our pharmacy operations. This is a full-time position dedicated to creating positive customer interactions while supporting our licensed pharmacy team in a fast-paced retail environment.

About the Role

As a Pharmacy Customer Service Associate at our Lake In The Hills location, you'll be the friendly face customers see when they visit our pharmacy counter. You'll manage point-of-sale transactions, provide knowledgeable assistance, and ensure every visit leaves a lasting impression. Working under the direct supervision of our pharmacy team, you'll support the full range of pharmacy operations while maintaining the high standards Walgreens customers expect.

What You'll Do

  • Operate the pharmacy cash register with accuracy and efficiency, processing customer payments and managing transactions
  • Greet customers warmly and provide courteous, prompt service at the pharmacy counter
  • Respond to customer inquiries about pharmacy services and general health-related questions, referring complex questions to the pharmacist
  • Assist the pharmacist with pharmacy operations, including inventory management, prescription processing, and system data entry
  • Use pharmacy management systems to accurately access and input patient information in compliance with federal and state regulations
  • Maintain a clean, organized, and welcoming pharmacy environment
  • Follow all health, safety, and regulatory requirements essential to pharmacy practice

What We're Looking For

  • Strong customer service skills and a commitment to delivering exceptional experiences
  • Ability to work efficiently in a fast-paced retail pharmacy setting
  • Reliability and attention to detail in managing transactions and data entry
  • Willingness to learn pharmacy systems and support the licensed pharmacist team
  • Professional communication skills and a friendly demeanor
  • Ability to stand for extended periods and manage multiple tasks simultaneously

About Walgreens

Walgreens is a trusted healthcare and pharmacy leader across the United States, serving millions of customers every day. We're committed to making a difference in the lives of our customers and communities.

How to Apply

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Listing facts

  • Role Pharmacy Customer Service Associate
  • Employer Walgreens
  • Location Lake In The Hills, Illinois
  • Type Full Time
  • Posted June 10, 2026
  • Apply by August 1, 2026
  • Country United States
  • Overview Full job description on this page (348 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Pharmacy Customer Service Associate

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Implement or monitor processes to reduce property or financial losses.
  • Identify and report merchandise or stock shortages.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Apprehend shoplifters in accordance with guidelines.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.

Source: O*NET

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walgreensbootsalliance.com

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Occupation family: Pharmacy Customer Service Associate

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Pharmacy Customer Service Associate Walgreens · Lake In The Hills, Illinois