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Patient Experience & Feedback Lead

  • Company: Recruit Express Pte Ltd.
  • Location: Singapore (nationwide) (nationwide)
  • Salary: S$600–S$840/wk
  • Full Time
  • Company site
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  • S$600–S$840/wk

Recruit Express Pte Ltd. at a glance

Patient Experience & Feedback Lead at Recruit Express Pte Ltd., Singapore (nationwide) (nationwide)

The Opportunity

Recruit Express Pte Ltd. is seeking a dedicated Patient Experience & Feedback Lead to manage feedback and enhance patient experience following the implementation of new national systems in Singapore (nationwide) (nationwide). This role will involve ensuring prompt resolution of service-related feedback and supporting hospital-wide initiatives aimed at improving service excellence and culture.

Responsibilities

  • Manage and analyze patient feedback to identify trends and areas for improvement
  • Develop and implement strategies to enhance patient experience across the organization
  • Support hospital-wide initiatives focused on service excellence and cultural development
  • Create and populate data dashboards that track key feedback indicators
  • Collaborate with various departments to ensure effective communication of feedback findings

Requirements

  • Demonstrated experience in patient experience management or a related field
  • Strong analytical skills and ability to interpret data effectively
  • Excellent interpersonal and communication skills
  • Adept at collaborating with cross-functional teams
  • Familiarity with healthcare systems and processes preferred

About the Company

Recruit Express Pte Ltd. is a leading organization in Singapore (nationwide) (nationwide) dedicated to enhancing patient experience through strategic feedback management and service excellence initiatives.

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What people say about Recruit Express Pte Ltd.

Recent news

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Working in Singapore (nationwide) (nationwide)

Singapore (nationwide), officially the Republic of Singapore (nationwide), is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore (nationwide) Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.

🇸🇬 Relocation safety for Singapore (nationwide): Very Safevia Warnely, CC BY 4.0

National unemployment rate in Singapore (nationwide): 2.8%via World Bank

GDP per capita in Singapore (nationwide): $98,814via World Bank

Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank

Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Patient Experience & Feedback Lead
    • Employer Recruit Express Pte Ltd.
    • Location Singapore (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) S$600–S$840/wk
    • Posted August 15, 2026
    • Apply by September 14, 2026
    • Country Singapore (nationwide)
    • Overview Full job description on this page (206 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Patient Experience & Feedback Lead Recruit Express Pte Ltd. · Singapore (nationwide) · S$600–S$840/wk